Stl Unit 301

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Unit 301 – Communication and professional relationships with Children young people and adults.

Outcome 1
Understand the principles of developing positive relationships with children, young people and adults.

1.1 Effective communication is important in developing positive relationships with children as we are role models for children and we should set a positive example, For example if we behave in a silly way in front of a child when we have asked them to behave in a sensible way, the child is more likely to be confused as to how they are supposed to act, they will find it harder to understand the boundaries of what is good behaviour. Another example if I ask a group of children to line up and walk sensibly to the dinner hall and I start running they are more likely to mimic my behaviour thinking this is acceptable behaviour. With young people and adults effective communication is important as you are more likely to gain there trust and support when it comes to dealing with the children if communication is bad the children are more likely to pick up on the bad feeling between 2 or more adults.

1.2 Develop a professional relationship with the parents so you have some form of understanding as to how they are likely to react to certain situations involving there child. Work out their understanding level just by having a conversation with them you may be able to work out if parents have a low understanding of literacy skills which will be important when it comes to handing out letters or sending homework home with the child. You will also be able to work out if there is a language barrier if a child/carer is blind or deaf, show respect, in return they should respect you. Take time to listen, whether it be a child or adult every person needs to talk and if they are talking to you are busy doing other things they will think you are not interested. Be clear on certain points, remember any personal issues adult/child are going through for example a child’s birthday or if a parent is going through a separation and always make time to be approachable and promote positive behaviour and attendance.

1.3 Whilst working with children, young people and adults, different social, professional and cultural contexts may affect relationships and the way people communicate: for example you should use more formal language and behaviour in a meeting and how quickly we reply to an email or telephone message. Body language is a key aspect, and in some cultures it is considered impolite to look at an individual in the eyes when talking to them. How we dress for certain situations may also be an issue.

Outcome 2
Understand how to communicate with children, young people and adults.

2.1 You need to reflect on how you behave on a day to day basis in the classroom, always try to be available even when working on a classroom activity so the child feels completely at ease knowing he/she will have your full undivided attention after all children learn to communicate through the responses of the older generation.

Give every child an opportunity to speak, encourage children who are quiet in class to join in classroom discussions this will also help them to boost their confidence if they suffer from low self- esteem. Make eye contact and listen carefully and be patient, if a child has a stammer don’t butt in and finish their sentence for them. Use body language and facial expressions, that way they know you are paying attention to what they are saying and you are genuinely interested if a child is speaking to you get down to their level by sitting down and look them in the eye and above all smile, a smile can always brighten a child’s day and makes them feel happy and content in your company. Always reply to what they are saying and maybe correct them for example a child may say ''I did eaten all my dinner today'' you can reply by saying '' very good you ate all your dinner that will make you big and strong''.

2.2 a) Children at...
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