Starbucks Casestudy

Topics: Coffee, Ethics, Starbucks Pages: 12 (3607 words) Published: October 31, 2012
Malmö University Urban Studies

Organising and Leading Sustainable Organisations OL641E

Starbucks: Organizational & Leadership Analysis within CSR Perspective

Case Study Date of submission: 23/09/2012 Names: Zubdah Farrukh , 02/07/84 Samareh Soltanzadeh ----------Teacher Jean-Charles Languilaire

Table of Contents
ORGANIZATION ANALYSIS .............................................................................................................. 3 Dimensions of Formal Structure.............................................................................................................. 3 Spatial Complexity .............................................................................................................................. 3 Consequences of Spatial Complexity .................................................................................................. 3 Formulization ...................................................................................................................................... 3 Centralization ...................................................................................................................................... 3 Global Matrix (Form of Organization) .................................................................................................... 4 COMMUNICATION .............................................................................................................................. 4 Vertical Communication ..................................................................................................................... 4 Downward Communication................................................................................................................. 4 Upward Communication ..................................................................................................................... 5 Decision Making ..................................................................................................................................... 5 Framework for Managing Diversity ........................................................................................................ 5 Individual attitudes & Managerial skills & practices .......................................................................... 6 Organizational values and policies ...................................................................................................... 6 LEADERSHIP ANALYSIS .................................................................................................................... 6 Mission ................................................................................................................................................ 6 Vision .................................................................................................................................................. 6 Strategy:............................................................................................................................................... 7 CSR Perspective ...................................................................................................................................... 8 Starbucks’ CSR Impact on Stakeholders ................................................................................................. 8 Environmental Impact ......................................................................................................................... 8 Societal Impacts................................................................................................................................... 9 Economic Impacts ............................................................................................................................... 9 STARBUCKS’ CHALLENGES ........................................................................................................... 10 Economic Challenges...
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