HSM / 270
February 10, 2013
Stakeholder Influences on Programs
Most programs may have many different stakeholders some will be investors or funders while others will be clients yet others will be the people responsible for the program and its outcome. All of which will have different influences, and different effects on how it run its course. To understand these influences we must put ourselves in the place of the stakeholder. By definition alone a stakeholder is a person, group or organization that has interest or concern in an organization. Stakeholders can be affected by the organization’s actions, objectives and policies. Some examples of key stakeholders are creditors, directors, employees government (and its agencies), owners (shareholders), suppliers, unions, and the community from which the business draws its resources.( http://www.businessdictionary.com) Not all stakeholders are equal. A company’s customers are entitled to fair trading practices but they are not entitled to the same consideration as the company’s employees. An example of negative impact on stakeholders is when a company needs to cut costs and plans a round of layoffs. This negatively affects the community of workers in the area and therefore the local economy. Someone owning shares in a business can be positively affected, for example, when a company releases a new device, or in some other way sees their profit and therefore stock prices rise. (http://www.businessdictionary.com) Some of the roles of stakeholders are therefore quite different. Investors may want to see data for what purpose your program was aimed toward and if it has hit its target. While the employees may have solid input for improvements or new strategies, and theses can be voiced by having “stakeholders meetings”. Direct Management is a role some investors may take for a “hands on” approach, Investors sometimes referred to as guardian angels may...