St. Jude's Employee Communication Plan

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RUNNING TITLE: Employee Communication Plan and Presentation Notes

St. Jude’s Children’s Research Hospital Employee Communication Plan and Presentation Notes

Gwendolyn Aleman

BHVS315-1204B-01:
Interpersonal Communications and Dynamics

Julian Achim

December 23, 2012

RUNNING TITLE: Employee Communication Plan and Presentation Notes ST. JUDE’S CHILDREN’S RESEARCH HOSPITAL
EMPLOYEE COMMUNICATION PLAN
AND PRESENTATION NOTES

St. Jude’s Children’s Research Hospital is a pediatric cancer hospital that cares for sick children and their families. St. Jude’s Children’s Research Hospital also assists the general public with information and research on the latest testing and research available on these childhood diseases and help that can be provided to the children and families via face-to-face meetings, conferencing: live, web, and video-taped, emails, and the internet. St. Jude’s Children’s Research Hospital wants to ensure that all employees get and give out accurate and up-to-date information. This package is written to assure that these qualities are met to the best of St. Jude’s Children’s Research Hospital’s abilities. ST. JUDE’S CHILDREN’S RESEARCH HOSPITAL SYNOPSIS:

St. Jude’s Children’s Research Hospital opened over 50 years ago and is a pediatric cancer hospital that does not charge for its child care. This non-profit, section 501(c)(3) hospital is housed in Memphis, Tennessee. There are approximately 3,580 employees in the United States ranging from Postdoctoral Research Associates to Pediatric Oncology Nurses (Aleman, 2012). ST. JUDE’S CHILDREN’S RESEARCH HOSPITAL MANAGEMENT’S PHILOSOPHY ON EMPLOYEE COMMUNICATION PLAN:

St. Jude’s Children’s Research Hospital’s Management Philosophy is that all communication about St. Jude’s Children’s Research Hospital’s activities are important and should be accurate. This is vital to the success of St. Jude’s Children’s Research Hospital. All information should be approved internally via email and written correspondence in each department before being shared internally or externally in any communication channel. ST. JUDE’S CHILDREN’S RESEARCH HOSPITAL’S GOALS OF THE EMPLOYEE COMMUNICATION PLAN:

Due to the interaction with doctors, nurses, research departments in this hospital and other hospitals, patients, and other facilities, there will be the necessity for interaction on the telephone, on the internet via chats, discussion boards and instant messaging, in-person face-to-face, live conferencing and web conferencing, written and e-mails. The goals of the Employee Communication Plan are as follows: 1.To communicate St. Jude’s Children’s Research Hospital’s caring and understanding philosophy to all patients, workers, departments, hospitals, and the general public in all of St. Jude’s Children’s Research Hospital’s communication. 2.To help each employee to be more productive in their job performance by establishing a job performance appraisal and a review panel to help each employee to meet St. Jude’s Children’s Research Hospital’s expectations of each employee. Each employee will sign a contract acknowledging that he/she understands and complies with this job performance appraisal (MUSE, 2012). 3.There will be a check point system set up in each department to ensure the accuracy of the information of each department before any information is released internally or externally. 4.To insure accurate communication in person and via virtual communication channels with the St. Jude’s Children’s Research Hospital Communication Global Work Team, hospital employees, all departments, the general public, patients using our hospital services, research facilities, nurses, doctors, and other hospitals. 5.To have regular weekly department meetings to ensure that each department has St. Jude’s Children’s Research Hospital goals consistently, accurately, and regularly updated with the latest information about the company's business goals...
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