Preview

Staying in the Spa Marketing Game: Trends, Challenges, Strategies and Techniques

Powerful Essays
Open Document
Open Document
6119 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Staying in the Spa Marketing Game: Trends, Challenges, Strategies and Techniques
Journal of Vacation Marketing http://jvm.sagepub.com/

Staying in the spa marketing game: Trends, challenges, strategies and techniques
Kimberly R. McNeil and Edna J. Ragins Journal of Vacation Marketing 2005 11: 31 DOI: 10.1177/1356766705050841 The online version of this article can be found at: http://jvm.sagepub.com/content/11/1/31

Published by: http://www.sagepublications.com Additional services and information for Journal of Vacation Marketing can be found at: Email Alerts: http://jvm.sagepub.com/cgi/alerts Subscriptions: http://jvm.sagepub.com/subscriptions Reprints: http://www.sagepub.com/journalsReprints.nav Permissions: http://www.sagepub.com/journalsPermissions.nav Citations: http://jvm.sagepub.com/content/11/1/31.refs.html

>> Version of Record - Jan 25, 2005 What is This?

Downloaded from jvm.sagepub.com at Ebsco Electronic Journals Service (EJS) on February 17, 2012

Journal of Vacation Marketing

Volume 11 Number 1

Staying in the spa marketing game: Trends, challenges, strategies and techniques
Kimberly R. McNeil* and Edna J. Ragins Received (in revised form): May 2004
*North Carolina A&T State University, School of Business and Economics, 1601 E. Market Street, Greensboro, NC 27411, USA Tel: +1 336-334-7656 ext. 5004; Fax: +1 336-334-7093; E-mail: krmcneil@ncat.edu

Dr Kimberly R. McNeil is an assistant professor of marketing in the School of Business and Economics at North Carolina A&T State University. She currently teaches courses in marketing and consumer behaviour. Her research interests include the effects of demographics, psychographics and marketing communications on consumers’ behaviours. She is currently researching in the travel, leisure, and service arenas. Dr Edna J. Ragins is an associate professor of marketing in the School of Business & Economics at North Carolina A&T State University. She is actively involved in teaching, service and research. Her research interests include consumer behaviour, marketing



Citations: http://jvm.sagepub.com/content/11/1/31.refs.html >> Version of Record - Jan 25, 2005 What is This? Downloaded from jvm.sagepub.com at Ebsco Electronic Journals Service (EJS) on February 17, 2012 Journal of Vacation Marketing Kimberly R. McNeil* and Edna J. Ragins Received (in revised form): May 2004 *North Carolina A&T State University, School of Business and Economics, 1601 E Downloaded from jvm.sagepub.com at Ebsco Electronic Journals Service (EJS) on February 17, 2012 Page 31 Page 32 Downloaded from jvm.sagepub.com at Ebsco Electronic Journals Service (EJS) on February 17, 2012 Page 34 Downloaded from jvm.sagepub.com at Ebsco Electronic Journals Service (EJS) on February 17, 2012 Page 36 Downloaded from jvm.sagepub.com at Ebsco Electronic Journals Service (EJS) on February 17, 2012

You May Also Find These Documents Helpful

  • Powerful Essays

    Burns, A. C., & Bush, R. F. (2012). Basic Marketing Research. (S. Yagan, Ed.) Upper Saddle River, NY, US: Pearson Education Inc.,.…

    • 1440 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    B120 Tma01

    • 594 Words
    • 3 Pages

    Customers of the Original Travel Company have one primary concern which is to get the highest quality service at the best possible price. Their main contribution is the finances they bring in by ordering a holiday or an adventure with the company.…

    • 594 Words
    • 3 Pages
    Satisfactory Essays
  • Better Essays

    The main objective of this destination management class is to teach students to analyze destinations and evaluate marketing and management strategies of island destinations such as Jamaica. Though there are multiple island destinations that are prime examples for this objective, the documentary Jamaica For Sale illustrates a famous destinations challenges and impacts (environmental, economic, and social). Furthermore it allows the students to analyze and determine best practices and management elements further. To summarize, this documentary applies to the class because it is the epitome of what the class is about; island destination challenges, impacts, sustainability management, policies, and destination marketing.…

    • 3433 Words
    • 14 Pages
    Better Essays
  • Best Essays

    Case Analysis and Report

    • 3764 Words
    • 16 Pages

    Honeymoon Destinations is a business that produces video footage that contains resort-specific and region-specific footage regarding the most popular honeymoon destination resorts including: Hawaiian Islands, Caribbean Islands, Mexico and Florida. The marketing of destinations serve to guide newlyweds by means of capturing videos –including rating each resort based on the most important characteristics such as view, cost and accommodations. These footages attempt to generate an attractive, fascinating and informative product on what the newlyweds can expect on their “once in a lifetime” expedition. (Parry, Mark, 1999)…

    • 3764 Words
    • 16 Pages
    Best Essays
  • Powerful Essays

    Parsons, E. and Maclaran, P. 2009. Contemporary Issues in Marketing and Consumer Behaviour. 1st Edition. Oxford: Elsevier…

    • 2305 Words
    • 10 Pages
    Powerful Essays
  • Best Essays

    Hawkins, D., Mothersbaugh, D., & Best, R. (2007). Consumer behavior: building marketing strategy 10th edition. The McGraw-Hill Irwin Company. Retrieved on February 2, 2010, from University of Phoenix, rEsource, , MKT/435 Consumer Behavior Website.…

    • 2712 Words
    • 11 Pages
    Best Essays
  • Powerful Essays

    Groupthink

    • 14322 Words
    • 58 Pages

    Report submitted in partial fulfilment of the examination requirements for the award of BA (Hons) Tourism and Business Management.…

    • 14322 Words
    • 58 Pages
    Powerful Essays
  • Better Essays

    Trailfinders is a tourism agency, founded by Mike Gooley, a former SAS officer. It dates from 1970. At the beginning, the company had four employees but because of a successful impact on the market, now it has more than 1000 employees. Trailflinder’s data base includes over 12.5 mil registered clients. There are 27 agencies all over the Britain and Ireland and the headquarters is settled in London.…

    • 2804 Words
    • 9 Pages
    Better Essays
  • Good Essays

    References: Philip Kotler, John T. Bowen, James C. Makens 2006 Fourth Edition, Marketing for Hospitality and Tourism, Prentice Hall, New Jersey.…

    • 745 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    As part of large, complex social structures, media organizations exist in constantly shifting relationships with each other, with the societies within which they work and with the internal and external audiences with which they communicate. The role of indigenous media groups in hegemonic processes, then, cannot be seen as monolithic or monologic, as some scholars have suggested. An examination of Inuit videography groups reveals that media organizations support or resist hegemonic pressures differentially; some work ‘within the system’ to further worthwhile aims, while others struggle against hegemonic coercion in an effort to expose that coercion and foster alternative power structures. Any models relating to the role of media in hegemony must reflect the heterogeneous stances and discursive relationships adopted by and among various media…

    • 8978 Words
    • 36 Pages
    Powerful Essays
  • Better Essays

    Eprg Framework

    • 3422 Words
    • 14 Pages

    This report is to prepare an initial Marketing Plan for a client of my choice advising the organisation in planning to target a new international market by providing them with an initial marketing plan for the new project.…

    • 3422 Words
    • 14 Pages
    Better Essays
  • Best Essays

    GDS – Going, going, gone? Well, certainly Global Distribution Systems have been going for a while but are they yet gone?…

    • 2881 Words
    • 12 Pages
    Best Essays
  • Powerful Essays

    Joreskog, K., & Sorbom, D. (1996). LISREL 8: User’s reference guide. Chicago, IL: Scientific software International. Jurowski, C., Cumbow, M. W., Uysal, M., & Noe, F. P. (1995–6). The effects of instrumental and expressive factors on overall satisfaction in a park environment. Journal of Environmental System, 24(1), 47–67. Kozak, M., & Rimmington, M. (2000). Tourist satisfaction with Mallorca, Spain, as an off-season holiday destination. Journal of Travel Research, 38(3), 260–269. Krippendorf, J. (1987). The Holiday Markers: Understanding the impact of leisure and travel. Trowbridge, Wildshire, England: Heinemann Professional Publishing, Redwood Burn Ltd. LaTour, S. A., Peat, N. C. (1979). Conceptual and methodological Issues in consumer satisfaction research, Ralph day, Bloomington Wilkie, W.L. (Eds.), (pp. 31–5). IN: Indiana University Press. Lee, C. Backman, K., & Backman, K. S. J. (1997). Understanding antecedents of repeat vacation and tourist’ loyalty to a resort destination. TTRA 28th Annual Conference Proceedings, (pp. 11–20). Liljander, V. (1994). Modeling perceived service quality using different comparison standard. Journal of Consumer Satisfaction and Dissatisfaction, 7, 126–142. MacCannell, D. (1977). The tourist. New York: Schockon. Mannell, R. C., & Iso-Ahola, S. E. (1987). Psychological nature of leisure and tourism experience. Annals of Tourism Research, 14, 314–331. Mazanec, J. A. (2000). Introduction: Reports from the second symposium on the consumer psychology of tourism, hospitality and leisure (CPTHL). Tourism Analysis, 5, 64–68. McGehee, N. G., Loker-Murphy, L., & Uysal, M. (1996). The Australian international pleasure travel market: Motivations from a gendered perspective. The Journal of Tourism Studies, 7(1), 45–57. Noe, F. P., & Uysal, M. (1997). Evaluation of outdoor recreational settings. A problem of measuring user satisfaction. Journal of Retailing and Consumer Services, 4(4), 223–230. Oh, H. C., Uysal, M., & Weaver, P. (1995). Product bundles and market segments based on travel motivations: A canonical correlation approach. International Journal of Hospitality Management, 14(2), 123–137. Oliver, R. L. (1980). A cognitive model of the antecedents and consequences of satisfaction decisions. Journal of Marketing Research, 17, 46–49.…

    • 8794 Words
    • 36 Pages
    Powerful Essays
  • Powerful Essays

    For this task the author will be discussing the factors which influence the travel and tourism industry and defining the marketing mix.…

    • 1503 Words
    • 7 Pages
    Powerful Essays
  • Good Essays

    The current travel industry does not really tap into customers’ demand. Most of the airlines and travel agents compete each other in terms of price, time slot and the number of accessed cities and towns. Therefore, AsiaTravel can differentiate itself by offering packages that suit customers’ preferences by simply asking. Package is no longer fixed. Instead of sticking on one tour, AsiaTravel should guide customers on vacation tour. Secondly, market segmentation can be done to ensure each individual has the best vacation experience. There are many ways to do market segmentation, from demography, lifestyle, and to geography. (CWL Publishing Entreprises, 2009)…

    • 595 Words
    • 3 Pages
    Good Essays

Related Topics