Spa Business Plan

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  • Topic: Massage, Skin, Manicure
  • Pages : 8 (2306 words )
  • Download(s) : 93
  • Published : March 8, 2013
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Donnagold Lerit
CEO – Serene Golden Spa

U2208 Cityland Vito Cruz II Manila

Bonifacio High Street, Taguig City

Introduction:
“We are the home of nail experts, wellness and relaxation.”

At Serene Golden Spa, we pride ourselves in offering the ultimate and excellent nail care services and spa treatments for women, men and kids amidst a cozy, relaxing atmosphere. Total well-being is our prime focus because we aim to make our clients pampered and positively nurtured, leaving them happy and healthy. Serene Golden Spa is a new upscale destination in Bonifacio High Street,Taguig City offering a complete day spa experience. We offer several ultra-chic, ultra-comfortable treatment rooms with the finest spa linens and equipment. We offer massage in a variety of styles. We also offer facial, body and nail services, like Aromatherapy Massage, Medical Facial, ManiPeds and many more. The day spa has the latest in expert nail and skin services but does NOT offer services on hair such as cutting, styling and coloring. In fact, for location, we prefer being located near hair and nail salon for co-marketing opportunities. Serene Golden Spa is the place to retreat from the chaos and pressures of daily life and unwind. We understand the toll that the stress of a modern lifestyle can take not only on your body, but even your nails. The Serene Golden Spa is designed to enhance your nail and skin care with supreme quality treatments that are custom made to cater to your specific needs. The constitution of the various elements in your body is as distinct as your appearance. Therefore, our qualified therapists and nail care personnel are trained to understand and indentify your unique requirements and suggest one of our world-class nail and body care accordingly.

We offer a variety of services that are aimed to realign your mind, body and spirit. Our staffs are trained to do ultimate pampering and relaxation our valued customers need and also encourages the wellbeing of your body and of course nail appearance.

Vision

Serene Golden Spa's vision is to have a friendly environment, while creating opportunities for growth and lifestyle enrichment. Our commitment to continuing education will ensure our clients will always receive professional and current advice. S.G.S. is passionate about building long-term relationships by providing an extraordinary guest experience and customer service in clean, relaxing and opulent surroundings.  Our objective is to hire and train staff who are committed to excellence, and to help them achieve their greatest potential in their field of expertise through ongoing training.

Mission

The company firmly believes that its continued progress and success greatly depends on the quality service our day spas provide. Through the careful management of our strategies, systems and people, this often exceeds the needs and expectations of our current and new customers. By creating a service-driven organization, we can capture more market share, offer more value than our competitors and establish a workplace environment that is profitable, healthy and beneficial to everyone who works with it and for it. Serene Golden Spa is dedicated to providing a professional, high quality experience by using classic and contemporary techniques found nowhere else. Serene Golden Spa is committed to creating a warm and welcoming environment for all. Life is too short for the ordinary.  The Serene Golden Spa is a premier provider of unparalleled service, customer relations and facility quality. Ours is a place where you can set aside your frenzied day, take a deep breath, and have us take care of the details.  You can relax in sumptuous surroundings while enjoying services of the highest standard.

Goals and Objectives
* Achieve P 1M in sales the third month after opening by performing 14 services per day. * Achieve P 1.5M in sales the six month after opening by performing 29 services per day. * Have a...
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