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Topics: Employee assistance programs, Employee Assistance Professionals Association Pages: 6 (1533 words) Published: November 26, 2013
Answer
Questions:
1. Was the suspension fair?
The suspension  was fair.
-joan has acted  improperly many  a  time.
-joan  has  not arranged  alternatives  for  repeated personal problems. -----------------------------------

2. Did Joan act responsibly?
-joan has  not acted  responsibily many   a  time.
-------------------------------------
3. Should she be fired?
-this  is  a  commercial  business  house  , who  have  a  responsibility  to  the  customers  and  stakeholders. Hence joan should be  fired.
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Questions:1) Should you tell your customers?
There  is  no  need  to  tell the  customers , as the company  is  meeting  all  the  standards. -------------------------------------
2) Should you discount the price?
There  is  no  need  to  discount  the price  at this  stage. -----------------------------------
3) Should you tell your employees, so they will be knowledgeable with the customers?

-inform   the  supervisor about the  specific  problem. -call the  team  meeting  and  make  an  action  plan  to  improve  the  quality  to  its  original   standard. ---------------------------------

4) Would you use this cement on foundations for your own house? yes, I  would  use  it  as  it  meets   the  standard. ####################

Questions:
1) Should Fred be reinstated?
-Fred  should  not  be reinstated,
As  he  has  broken the  rules time  and  again.
-----------------------------   
2) Was the company fair to Fred in helping him receive treatment? -it  is  an  act  of  humane help and  kindness towards  a fellow  human being. --------------------------------

3) Did the personnel director behave ethically toward Fred?
-yes , he  acted  with  purpose  and  kindness.
------------------------------
4) Did he act ethically for his company?

-not  ethically , but he  acted  with  purpose  and  kindness. ------------------------------ 
5) Would it be fair to other employees to reinstate Fred?
-not  fair  to other  employees.
####################

Question:   BUSINESS ETHICS
Page 2 of 3
CASE -1 (20 Marks)
Joan, an employee of Great American Market, was warned about her excessive absenteeism several times, both verbally and in writing. The written warning included notice that "further violations will result in disciplinary actions," including suspension or discharge. A short time after the written warning was issued, Joan called work to say she was not going to be in because her babysitter had called in sick and she had to stay home and care for her young child. Joan's supervisor, Sylvia, told her that she had already exceeded the allowed number of absences and warned that if she did not report to work, she could be suspended. When Joan did not report for her shift, Sylvia suspended her for fifteen days.

In a subsequent hearing, Joan argued that it was not her fault that the babysitter had canceled, and protested that she had no other choice but to stay home. Sylvia pointed out that Joan had not made a good faith effort to find an alternate babysitter, nor had she tried to swap shifts with a co-worker. Furthermore, Sylvia said that the lack of a babysitter was not a justifiable excuse for being absent. Questions:

1. Was the suspension fair?
The suspension  was fair.
-joan has acted  improperly many  a  time.
-joan  has  not arranged  alternatives  for  repeated personal problems. -----------------------------------

2. Did Joan act responsibly?
-joan has  not acted  responsibily many   a  time.
-------------------------------------
3. Should she be fired?
-this  is  a  commercial  business  house  , who  have  a  responsibility  to  the  customers  and  stakeholders. Hence joan should be  fired.
####################

CASE-2 (20 Marks)
You own a cement company, and deal with most the local contractors for cement, sand, etc. You have a reputation of high quality products, and for good customer service with your customers. Your foreman has just run...
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