Soft System Methodology
1. Rich Picture
In order to define the situation of the company and many other problems that can be occurred during the operation, we contribute the rich picture to consider and express all the problematic situation of HTC company when expanding to a new store in Ho Chi Minh city. [pic]
In order to define the transformation processes and mark out the relevant features of our managerial web site, we have applied CATWOE analysis - a useful tool that helps us to build coherent and comprehensive root definition.
|Customers |Customers, all departments of HTC company | |Actors |HTC managers and staffs | |Transformation process |new HTC agent in Ho Chi Minh city → The stable system with skillful and effective employees, close | | |financial management and large budget capital. We also focus on customer trends, improvement of | | |product and hi-tech development | |Weltanschauung |The objectives of each department we have to achieves is the good way to enlarge HTC system and | | |solve our mistakes and difficulties in Ho Chi Minh market | |Owners |HTC company | |Environmental constraints |Ho Chi Minh culture, custom and trend, government policy. |
3. Root Definition
It is necessary...
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