The role of the health and social care worker !"#$%&'&($)$*+,(-./$+0$1&/(23$/04$5-6+/($"/7&$8/04/2-79$ Title Level Credit value Learning outcomes The learner will: 1. Understand working relationships in health and social care The role of the health and social care worker (QCF Level 3) 2 Assessment criteria The learner can: 1.1 Explain how a working relationship is different from a personal relationship A working relationship is different to a personal one, in a variety of ways. In a working (professional) relationship, you have set rules to adhere to, and policies and procedures laid out by your employer. You are held responsible/accountable for your actions. You do not let your personal opinions or feelings, affect the relationship. Your character and background are checked, via police (crb). You ‘address’ people differently, using their surname, or title, Dr for example. There are boundaries that should be recognised: personal space, ethics, not being ‘familiar’, or call service users ‘love’, for example.
1.2 Describe different working relationships in health and social care settings Different types of working relationships could include: ! ! ! ! ! ! ! person in need of support person’s family person’s friends colleagues manager advocates Other care professionals.
2. Be able to work in ways
!"# Describe why it is important to adhere to the
The role of the health and social care worker
that are agreed with the employer agreed scope of the job role In your working relationship, you agree to follow: Job description Outlines responsibilities, duties, to which the person is responsible, working hours and rates of pay. Policies Gives a broad outline for the way people should work and identifies the boundaries, and will often relate to laws. Procedures Goes alongside policies and explains in detail how to perform day-to-day activities.
!"! Access full and up-to-date details of agreed ways of working It is important to work to the agreed scope of...
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