Emotional intelligence is a form of intelligence relating to the emotional side of life, such as the ability to recognize and manage one's own and others' emotions, to motivate oneself and restrain impulses, and to handle interpersonal relationships effectively. Emotional intelligence is originated by Daniel Goleman, psychologist, denoting the cluster of traits/abilities relating to the emotional side of life. The major components of emotional intelligence: knowing our own emotions, managing our own emotions, motivating ourselves,recognizing the emotions of others,and handling relationships.
Emotional competence is a learned capability based on emotional intelligence that results in outstanding performance at work. Our emotional intelligence determines our potential for learning the practical skills based on the five elements : self-awareness, motivation, self-regulation, empathy, and adeptness in relationships. Our emotional competence shows how much of that potential we have translated into on-the-job capabilities.
The emotional intelligence capabilities are Independent (each contributes to job performance ,Interdependent (each draws to some extent on certain others with strong interactions) , Hierarchical (the emotional intelligence capabilities build upon one another , Necessary, but not sufficient (having an emotional intelligence doesn't guarantee the competencies will be demonstrated), Generic (different jobs make differing competence demands.
Firstly.those who practised social skill usually very good at winning people over.They influenced others effectively.They also use complex strategies like indirect influence to build consensus and support.
Other than that,they are also effective in give-and-take, registering emotional cues in attuning their message.They deal with difficult issues straight... [continues]
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