When referring to social problems, society generally looks at them from a larger objective or standpoint. The problem is going to include some typified examples, general terms that are associated with the problem, and statistics created in the claimsmaking process. This macrosociological approach relies on what the media has portrayed the problem to be. It is the job of social problems work to narrowly tailor aspects of a social problem in order to attempt to solve or address it in a practical and immediate manner (Best 227). Best explains that social problems workers, such as doctors and teachers, have encountered stereotypes of their roles that require them to perform grand feats but they work in highly regulated systems and industries. Bureaucratic procedures make it difficult for the workers to effect change directly. This also leads to varied amounts personal discretion that social problem workers possess. Since social problems work is narrowly tailored, specific individuals receive personal attention. These cases can be a doctor and patient’s interaction, a teacher’s conversation with their student, or a police officer’s interaction with a citizen who has made a call. When they are trying to make accurate assessments of each case, the social problems workers have to ask themselves questions like “What seems to be the problem... Which aspects of the case are relevant… Does this seem to be a serious matter… What is the nature of the subject… Are other people watching… Are there work-related considerations…?” (Best 236-239).
Because the nature of their work can be so sensitive, social problems workers find that they are caught in the middle or blamed for the outcome or consequences from their work. As expected, social problems workers expect for the subjects to cooperate with their plan of action in order to help eliminate their issues, but when they do not, the workers are left to deal with the consequences. “Social problems worker try to control the flow...
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