Social Media Marketing Manager

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Mobile: +(970) 569396697 E-mail:


To pursue a challenging career in a competitive work environment in which I can apply my knowledge and expertise particularly in Marketing, Product Management and Social Media.


• Name: DAWABSHEH, Saleh Ahmed
• Address: Ramallah, Palestine
• Mobile: 00970-56-9396697
• EMail:
• Nationality: Palestinian
✓ Palestinian Passport #: 2083403
✓ Date of Expiry : Feb 12th 2011
✓ Jordanian Passport #: V480501
✓ Date of Expiry: Sept. 30th 2012
• Date of Birth: Nov. 25th 1983
• Place of Birth: Nablus - Palestine
• Martial status: Engaged.


• Birzeit University, Ramallah, BA, Business Administration, Sep 2003 – Jul 2007 ✓ Very Good
✓ Graduation Project: “The Effect of Neuro Linguistic-Programming on Managers’ Communication Skills Efficiency.”

• Arab Institute, Jerusalem, High School, Jun 2003
High School State Exam – Scientific Stream (Grade: 97.3%, Rank: in top 1% nationwide).


• August 2010– Present
gSoft Technology Solution (Formerly GSSI)
✓ Location: Ramallah, Palestine
✓ Job Title: Social Media Marketing Manager
✓ Job Responsibilities:
o Maximize online presence by implementing creative, strategic & tactical online marketing plans for social media including Facebook, Twitter, YouTube and other relevant online and emerging sites. o Monitor and engage brand related online conversations. o Work with the Product development team to ensure social media tools (for ex. FB connect, Sharing buttons) are kept up to date. o Implement the social media strategy, coordinating with stakeholders across the Company to ensure its effectiveness and encouraging adoption of relevant social media techniques into the corporate culture and into all of the company’s products. o Manage social media campaigns and day-to-day activities. Duties include online advocacy, writing editorial, community-outreach efforts, promotions, etc. o Manage a Blogger outreach program and build an active brand ambassador network to spread the word about the Company. o Develop and monitor effective benchmarks for measuring the impact of social media, and analyze, review, and report on effectiveness of campaigns in an effort to maximize results. o Regularly feed back insights gained from social media monitoring into the Marketing team, to help them evolve their strategies in a timely fashion. o Conduct, gather and analyze market research to determine social media opportunities and competitiveness. o Website content writing and updating

• August 2009– August 2010
Global Software Services Inc - GSSI
✓ Location: Ramallah, Palestine
✓ Job Title: Senior Associate, Product & Marketing ✓ Job Responsibilities:
o Helping in managing the entire product life cycle from conception to development to release. o Defining the main key features, ideas, and functions of products and services. o Engaging closely with engineering team and assist in determining the best implementation methods as well as reasonable execution schedule. o Providing marketing analysis, and marketing segmentation. o Defining products and services life cycles.

o Initiate and prioritize projects within engineering and QA, track product development. o Defining the main and key focus groups of the product. o Quantitative analysis of product/key metrics

o Developing product launch plans

• February 2009 – August 2009
Global Hosted operating SysTem - Ghost
✓ Location: Ramallah, Palestine
✓ Job Title: Market...
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