Social Media and Internet Marketing

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Media – How Social Media Has Changed Marketing Methods
Social media, although a relatively recent phenomenon, is becoming an Increasingly important part of any business’s marketing and client base development platform. According to Dragon, “The perception of social media marketing has shifted quickly - no longer viewed as a trendy or passing fad, having a flexible and well-managed presence in each of the “big three” (Facebook, Twitter, and Google+) has become a must for any business seeking to secure a place in both the traditional and digital marketplace” (pg. 103). What could once be accomplished by a traditional website now needs to be supplemented by a robust and responsive utilization of the tools social media offers. Finding ways in this strange new world can be quite confusing at first but these are lessons most of today’s marketing businesses have to learn. Social media is changing the ways of traditional network marketing, to increase sales, marketing businesses have to connect with customers and join their conversations on social media sites. So even though social media marketing takes time to learn and use, social media has changed the way business is done today. Social media is changing the ways of network marketing

Social media is not just a powerful tool that lets friends and family communicate, it also can be used to help market a business or product. Social media marketing as it is referred to is helping and fuelling the growing online

platform of buying and selling. Many network-marketing businesses think they know what their customers want, but until they do a bit of research and discover what they want, it is just guess work. The power of social media can help network marketing businesses keep in touch with their customers and determine exactly what they want, simply by reading, capturing, and using the comments the customers make on social media sites. This new approach to marketing can help to expand and explode the marketing of products to target what customers want, and exactly when they want it.

Chase and Knebl (2011) opined, “The Internet is the greatest communication tool of all time. For sales people, it is also the ultimate game changer. Past technological changes have all been improvements like voice mail, which were easily adaptable to the existing landscape, whereas the Internet is not. Over the past 15 years, it has completely taken over the way in which people get and exchange information. Over the past 5 years, it has completely taken over in which people socialize with one another. And now – right now, social networking is taking over B2B communication. Like it or not, social networking sites are completely, and permanently, redefining the way sales people find new customers” (p.p. 3 - 4). How marketing was managed and operated for businesses before has changed with the advent of the Internet.

Traditional network marketing methods versus today’s social media marketing The traditional selling (marketing) use of the telephone is increasingly becoming obsolete as a business communication tool. The majority of business- to-business (B2B) correspondence now occurs through e-mail, simply because online communication is vastly superior to telephone as a means of sharing information. According to Chase and Knebl (2011), “The Internet has created fundamental shifts in the B2B marketplace that are driving the future of the selling profession. They require all of us who wish to sell successfully in the new marketplace to accept these changes, recognize the inherent opportunities that they offer, and become educated in the new skills needed to acquire new customers” (p. 4). In order to be efficient in marketing, it is important to realize what will work and what marketing methods are not working any more. For example, if the target market is a senior market, a yellow page ad may very well still bring in customers, but if the customers are under the age of 60, it is best to...
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