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Social Media
Introduction to Social Media
What is social media? To many, social media is a tool to communicate with friends, or even friends of friends in a neutral environment talking about any topic, events or news freely (Lipscomb 2010).
Social media today, not only serve as a tool for individual to communicate, it also became a platform for companies or individuals to capitalize on it to drive monetary income from it. Social media are platforms that can enable free communication and sharing of information online (Elmore March 2010).
Few of the social media platforms are, Facebook, Twitter, LinkedIn, Youtube, Blogs or even web forums that can be used to share information, opinions online. Social media today are very powerful tool to an individual, company, and even a country.
Facebook, being the number one top traffic social media site, is tracking around one trillion page views per month globally (Double Click Ad Planner by Google 2011), and tracking 615 million page views per month in Singapore (comScore, Inc 2013). With a total of 2.1 million unique visitors, it is reaching out to 65% of Singapore’s internet population and hence, if done correctly, social media platforms can be an empowering tool to enhance a small business network’s knowledge sharing, build social capital, support innovation and aid in problem solving and drive more earnings and income.
Social media platforms like LinkedIn, are moving towards more than a social media platform. Employers are using more social media tools like LinkedIn to look for potential jobseekers. LinkedIn is a more corporate social media platform, showing not only profiles and hobbies, but also previous job experience and endorsements from peers and colleagues. Job portals like JobStreet are facing more and more competition from social media as job portals normally only shows the jobseeker’s resume and pass employments. LinkedIn shows the employer the social side of the jobseeker, personal skills they have, and positive



Bibliography: comScore, Inc. comScore Media Dashboard. United States: comScore, Inc, 2013. Culley, Nicola. “Guide outlines social media benefits.” Financial Adviser. (July 21, 2011):, 2011. Dina Adamovic, Andrea Potgieter, Martie Mearns. “Knowledge sharing through social media: Investigating trends and technologies in a global marketing and advertising research company.” SA Journal of Information Management; Vol 14, No 1 (2012), 2012: 7. Double Click Ad Planner by Google. July, 2011. http://www.google.com/adplanner/static/top1000/ (accessed 21 March, 2013). Esola, Louise. “Companies often unprepared for risks social media pose.” Business Insurance, 2010: 1. “Evolution1 Utilizes Social Media to Share Knowledge.” Manufacturing Close - Up, 2012. Feather, Ed. “Social media, a measurable part of marketing plans.” Medical Marketing & Media, 2010: 31. Hajela, Ruchi. “Social networks can get you jobs.” McClatchy - Tribune Business News. 11 August, 2009. http://0-search.proquest.com.prospero.murdoch.edu.au/docview/457732554 (accessed 24 March, 2013). Holdings, Singapore Press. “Who is Amy Cheong?” The Straits Times. 9 October, 2012. http://0-search.proquest.com.prospero.murdoch.edu.au/docview/1095259879 (accessed 22 March, 2013). Jashapara, Ashok. Knowledge Management An Integrated Approach. UK: Ashford Colour Press Ltd, Gosport, 2011. Jason Falls, Erik Deckers. No bullshit social media : the all-business, no-hype guide to social media marketing / Jason Falls, Erik Deckers. Indianapolis: IndianapolisQue Corporation,U.S., 2011. Murray, Sarah. “Online recruiting: Social media solve - and create - problems.” FT.com, 2012. Nicole B. Ellison, Charles Steinfield, Cliff Lampe. “The Benefits of Facebook “Friends:” Social Capital and College Students’ Use of Online Social Network Sites.” Computer-Mediated Communication, 2007. Ray, Carolyn. “Rewards outweigh risks of social media.” Canadian HR Reporter, 2009: 1. Ribiere, Vincent M, and Francis D. (Doug) Tuggle. “Fostering innovation with KM 2.0.” Vine, 2011: 90-101. SG, Innity. SG_Sept_Ngee Ann Poly_Campaign Report. Singapore: Innity, 2012. Silk, Atifa. Paid, Owned & Earned, Precision Touchpoint Planning for Real-time ROI. hong Kong: Haymarket Media Limited., 2012. Sunshine, Alice. “Earned Media.” Academe, 2011: 28-31.

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