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UNIT 6: UNDERSTAND THE ROLE OF THE SOCIAL CARE WORKER

Unit 6:
Unit code: QCF Level 2: Credit value:

Understand the role of the social care worker
A/602/3113 BTEC Specialist 1

Guided learning hours: 9

Unit aim
This unit is aimed at those who are interested in, or new to working in social care settings. It provides the knowledge required to understand the nature of working relationships, working in ways that are agreed with the employer, and working in partnership with others.

Unit introduction
This unit gives individuals an understanding of the role of a social care worker in a variety of settings. Learners will investigate the differences between a working relationship and a personal relationship and consider the different working relationships to be encountered in social care settings. The unit examines the importance of adhering to the agreed scope of the job role and provides an understanding of what is meant by agreed ways of working. The importance of full and up-to-date details of these is emphasised in the unit. Partnership working is examined in detail, together with the skills and approaches to support the learner in resolving conflicts. The unit also examines how and when to access advice and support about working in partnership and the resolution of conflicts.

Learning outcomes and assessment criteria
In order to pass this unit, the evidence that the learner presents for assessment needs to demonstrate that they can meet all the learning outcomes for the unit. The assessment criteria determine the standard required to achieve the unit.

BA029952 – Specification – Edexcel BTEC Level 2 Certificate in Preparing to Work in Adult Social Care (QCF) and Level 3 Certificate in Preparing to Work in Adult Social Care (QCF) – Issue 2 – December 2011 © Pearson Education Limited 2011

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UNIT 6: UNDERSTAND THE ROLE OF THE SOCIAL CARE WORKER

On completion of this unit a learner should:
Learning outcomes 1 Understand working relationships in social care settings Assessment criteria 1.1 Explain how a working relationship is different from a personal relationship Describe different working relationships in social care settings Describe why it is important to adhere to the agreed scope of the job role Outline what is meant by agreed ways of working Explain the importance of full and up-to-date details of agreed ways of working Explain why it is important to work in partnership with others Identify ways of working that can help improve partnership working Identify skills and approaches needed for resolving conflicts Explain how and when to access support and advice about:

1.2 2 Understand the importance of working in ways that are agreed with the employer 2.1

2.2 2.3

3

Understand the importance of working in partnership with others

3.1 3.2 3.3 3.4

 

partnership working resolving conflicts

62

BA029952 – Specification – Edexcel BTEC Level 2 Certificate in Preparing to Work in Adult Social Care (QCF) and Level 3 Certificate in Preparing to Work in Adult Social Care (QCF) – Issue 2 – December 2011 © Pearson Education Limited 2011

UNIT 6: UNDERSTAND THE ROLE OF THE SOCIAL CARE WORKER

Unit content

1

Understand working relationships in social care settings Working relationship: a relationship with a work colleague; the nature of a professional relationship; concept of team-working; working within agreed guidelines; working towards common goals with a shared purpose; a business relationship Personal relationship: a relationship with a friend, family member or within a social group; interpersonal relationship; romantic relationship; based on love, liking, family bond or social commitment Different working relationships in health and social care settings: relationships between co-workers (eg colleagues); between worker and manager (eg supervisory); relationships within teams (eg care-planning team); between different health and social care workers (eg nurse and care...
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