Six Sigma in Port Management

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Six Sigma in Port Management

Agenda
Agenda
• Introduction to Yantian Terminal
• Challenges in Operations
• Six Sigma Approach
• Projects Sharing

Introduction to Yantian Terminal
Terminal

Introduction to Yantian Terminal
Yantian

Introduction to Yantian Terminal
Yantian

Throughput Data to be inserted

Challenges in Operations

Challenges in Terminal Operations
Challenges
• Berth Limitation
• Yard Limitation
• New Crane Drivers

DO IT RIGHT
THE FIRST
TIME !
TIME

Six Sigma Approach
Six

Why Six Sigma?
Why
To “DO IT RIGHT IN THE FIRST TIME”, there is
need of improvement strategy for:
• Reducing Variation
• Reducing Cycle Time
Six Sigma is a proven and scientific methodology
to achieve continuous improvement

以客為本,改善流程
言之有理,持之有據
強調整體,打破山頭
持續改進,追求完美

Six Sigma Approach
Six
• Six Sigma is NOT
– A quick fix
– A cost reduction program
– A training program
– A statistics program

A Few Basic Terms
Few


Black Belt – A 6 Sigma Trained Specialist who works on 6 Sigma improvement projects, usually on a full time basis



Green Belt – A 6 Sigma Trained specialist who uses the Six Sigma methodology to solve problems as a function of their normal work



Champion – Usually a member of management with responsibility to identify 6 Sigma projects, assign resources and remove barriers



COPQ – Cost of Poor Quality, a measure of the cost of failure, rework, cancellation, scrap, etc. either visible or hidden



DPMO – Defects per Million Opportunities, a common measure of process defects which can be converted to Sigma



Sigma (σ) – A Greek letter which is the symbol for a measure of variation in any process, where 6 Sigma represents only 3.4 defects per million opportunities

Six Sigma Improvement Process
Six

DAMIC Process Diagram to be inserted

Define Six Sigma
Define
• Six Sigma is an organizational initiative or discipline
that measures statistical variance and determines
what pieces of a process must be improved by:






Measuring the inputs, efficiency,
and output
Mapping it against customer
demands
Identifying improvement areas
Resetting benchmarks

Define Project Management
Define
• Project Management is a practice or methodology that
optimizes the way in which an organization goes about
the improvements





Defining the in-, inter-, and
dependent steps necessary to
achieve a pre-defined worthwhile
goal
Identifying the resources, skills,
and timeframe available
Tracking and measuring progress
towards achievement of goal

The Difference
The
• Six Sigma measures,
defines, and
statistically supports
WHAT must be
improved

• Project Management
measures, defines,
and supports HOW
the improvements
are made

Synergy
Synergy

These two initiatives are:
1. Required for long term
success
2. Conjunctively responsible
for success
3. Synergistic towards
effective continual
improvement

Cost, Defect and Sigma
Cost,

(Source: 2002 Six Sigma Advantage, INC.)

Project Sharing
Project

Road Map in YICT
Road

Sep
2002

Oct

Nov

Dec

Jan
2003

Feb

Mar

Apr

May

Jun

Jul

Aug

Six Sigma in Operations
Six


Achieve productivity improvement through PII projects





People development






Shuffle Before Load / Internal Tractors /RTGC Productivity /Gatehouse Process
Improving Loading Productivity / Improving Discharge Productivity / Damaged Empty Pickup Handling / RTGC productivity

4 Black Belts
Green Belt – all superintendents & managers
Foundation – Acting supervisor or above

New practices




Black Belt Office – full time support on rotation basis
Leading control – Future report
Lagging control - Dashboard

Projects Sharing
Projects
Identified projects for process improvement

• Shuffle Before Load
• Internal Tractors
• RTGC Productivity
• Gatehouse Process
• Improving...
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