Siemens UK, a leader in electrical engineering and electronic industries, has developed for years a business excellence model called Top+ program. This is a company-wide program aiming to improve Siemens' business performance and sustainability, and to make Siemens one of the world's best companies. Siemens' top management in UK initiated the business excellence program, which has been developed into a comprehensive management tool kit.
LONDON AND MUNICH were hit hard by the continuing DRAM price crunch, Siemens decided to take action by closing its North Tyneside semiconductor plant in Northern England, a move that will result in the layoff of about 1,100 people. Closing the plant that the company opened just a year ago will also result, however, in an estimated savings to the company of more than £150 million.
If anything has changed at Siemens, it's the company's attitude. Von Pierer, the CEO, is trying to hard-wire the ideas of speed, innovation, and customer-pleasing products into the company's collective consciousness. Joint committees of engineers and marketers oversee new-product development. They have learned to cooperate on grabbing customers' attention while outsourcing manufacturing not essential to the company and jumping on new ideas, even if the competition comes up with them first.
IntroductionIn 1843, William siemens came to England with only ambition and enthusiasm. He was only 19 years old and was an engineer as well as an entrepreneur from Hamburg. He came here only with a patent for a revolutionary electroplating process. William Siemens...