Shc 31

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SHC 31: Promote communication in health, social care or children’s and young people’s settings.

Understand why effective communication is important in the work setting.

1.1: Identify the different reasons people communicate.

We all communicate for many different reasons; it allows us to fully participate in society. Below is a spider diagram to show the key reasons to why we communicate:

How these reasons relate to child care:

We communicate to express our feelings, what we need and what we want. Without being able to do this at any age can make us frustrated. For younger children this frustration can lead to them also feeling isolated, so it is important that we try to understand what young children are trying to communicate and give them plenty of opportunities to do so.

Sharing Information within any childcare setting is very important. Parents should be able to share information about their children’s likes, dislikes and any important information that a setting needs to know, regarding any known special needs, cultural beliefs, dietary requirements etc. Sharing this information with colleagues and other professionals will make sure that children are fully supported and allow the setting to work at its full potential. Children’s parents will also want to know how well their children are doing at the setting and if they are having any problems.

Building and maintaining relationships are the underpinning factor in any childcare setting. Building relationships with parents, their children and colleagues ensure that the setting can run smoothly. Maintaining these relationships will account for much of our language and communication used throughout the day.

As human beings we are creative and have our own thoughts and ideas that we need to share with others. Young children will often just come out with things that they are thinking, as they have not yet built up a thought process, where as adults generally tell their thoughts when they...
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