1.1IDENTIFY THE DIFFERENT REASONS PEOPLE COMMUNICATE
Communication is vital for us as human being. We already communicate since we are born through non verbal or verbal language, crying when we are thirsty or hungry or sick, sneezing if we are cold, and scratching if our body is itchy, etc, using our body language to show our feelings and express our needs, talking for know each other and for making new friends and relationships. For me, working as a practitioner in a child setting, good communication skills are vital in my relationships with children, parents, staff team and other professionals. At the very beginning, to build a new relationship I have to show them that I really want this and with small talk like “ Hello, how are you today” or “Lovely to see You” all together with a nice and warm smile I introduce myself so I start already to build my new relationship. To maintain this relationship I have to make sure that I listen to the person that I communicate with, I am paying attention to her needs and feelings and I express myself as well so they will know my expectations. Either I communicate with a child or a parent or a staff team or other professionals I know that all the time I will have something to learn from my conversations with them and that’s way I am listening to them carefully and to their information, and also to get and to give reassurance, encouragement especially for a child when he done something good and support them when need it is very important. I know that if I am a “good listener” and not only a “good talker” all the person that I communicate with, will be able to come to me, to express their needs and feelings, their thoughts and their opinions or ideas and I can do the same with them.