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The Winterbourne View Case.
The Winterbourne View hospital abuse occurred at Winterbourne View, a private hospital, owned and operated by Castlebeck. Local social services and the Care Quality Commission had received various warnings but the mistreatment continued. One senior nurse reported his concerns to the management at Winterbourne View and to CQC, but his complaint was not taken up.
The public funded hospital has been shut down as a result of the abuse that took place. The undercover footage aired in BBC Panorama presented staff continuously abusing patients in various occasions and with different methods (restraining under chair, cold showers, poured mouthwash into patient`s eyes, pulling hair, leaving patients shaking, depressed, unable to speak for themselves). One of the victims, Simon Tovey, was seen being repeatedly assaulted and mentally abused by the care workers. Rogers slapped another resident across the cheek, saying: "Do you want a scrap? Do you want a fight? Go on and I will bite your bloody face off."
His colleague Alison Dove was recorded saying a resident "loved pain", then saying to the resident: "Simone, come here and I'll punch your face."
Dove threatened another resident when she broke a window in the lounge with a chair. She was recorded snarling: "Listen, in future I'm going to let you sit on the fucking floor, 'cos you don't deserve a chair."
On another occasion, Dove, Graham Doyle and Holly Draper restrained a female resident as a fourth member of staff, Sookalingum Appoo, forced a paracetamol tablet into her mouth.
Later, during the same incident, Doyle put on a mock-German accent and, mimicking a Nazi guard, slapped the resident over the head with his gloves shouting: "Nein, nein, nein, nein." The CQC did a nationwide check on facilities owned by the same company, Castlebeck Care – as a result three more institutions have been closed. The CQC reported a "systemic failure to protect people or to investigate allegations of abuse"
The Winterbourne View hospital abuse occurred at Winterbourne View, a private hospital, owned and operated by Castlebeck. Local social services and the Care Quality Commission had received various warnings but the mistreatment continued. One senior nurse reported his concerns to the management at Winterbourne View and to CQC, but his complaint was not taken up.
The public funded hospital has been shut down as a result of the abuse that took place. The undercover footage aired in BBC Panorama presented staff continuously abusing patients in various occasions and with different methods (restraining under chair, cold showers, poured mouthwash into patient`s eyes, pulling hair, leaving patients shaking, depressed, unable to speak for themselves). One of the victims, Simon Tovey, was seen being repeatedly assaulted and mentally abused by the care workers. Rogers slapped another resident across the cheek, saying: "Do you want a scrap? Do you want a fight? Go on and I will bite your bloody face off."
His colleague Alison Dove was recorded saying a resident "loved pain", then saying to the resident: "Simone, come here and I'll punch your face."
Dove threatened another resident when she broke a window in the lounge with a chair. She was recorded snarling: "Listen, in future I'm going to let you sit on the fucking floor, 'cos you don't deserve a chair."
On another occasion, Dove, Graham Doyle and Holly Draper restrained a female resident as a fourth member of staff, Sookalingum Appoo, forced a paracetamol tablet into her mouth.
Later, during the same incident, Doyle put on a mock-German accent and, mimicking a Nazi guard, slapped the resident over the head with his gloves shouting: "Nein, nein, nein, nein." The CQC did a nationwide check on facilities owned by the same company, Castlebeck Care – as a result three more institutions have been closed. The CQC reported a "systemic failure to protect people or to investigate allegations of abuse"