This case study explains the concept of self-directed teams (SDTs) and analyzes the application of the concept of self-directed teams at RL Wolfe plastics manufacturing facility in Corpus Christi, Texas. This case study also provides a summary of the main advantages and disadvantages of the self-directed teams approach. BACKGROUND
John Amasi, the director of production and engineering for RL Wolfe introduced the concept of self-directed teams (SDTs) into their plastics manufacturing plant in Corpus Christi, Texas. This case study explains the analysis of the successes and disappointments of manufacturing plant in Corpus Christi, Texas. Based on the findings of this case, a series of opportunities and recommendations are outlined below in order to improve productivity, quality, and employee satisfaction. PROBLEM
Based on the findings of this case study, below listed are the problems as follows: •
Organizational work-force Management.
Low performance during night shift.
Differences in pay between teams
Continuous training and development for the functional roles of operators and technicians o
Conflicts between teams
The following areas have been identified as the opportunities for improvement: •
Goal setting, individual, team, and organizational - short-term and long-term. •
Training and development.
Methods for evaluations, compensation, and rewards of achieving milestones. •
Employee motivation through performance appraisal.
Considering the payment and other issues for the night shift. •
Providing a mechanism for receiving feedback from employees. •
Regular team meetings.
Based on the above problems and opportunities of improvement, below listed are the recommendations as follows: •
Management must develop a culture of motivation and empowerment by allowing the teams to participate in the actual planning, goal setting, performance appraisals,...
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