University of Phoenix
McBride financial services is a mortgage lender in Boise, Idaho. This company is specialize in conventional, FHA, and VA loans for home purchasing and refinancing. The company is planning to develop and expand into Wyoming, Montana, North Dakota and South Dakota (Apollo Group, 2003). * Mission:
McBride Financial Services main mission is to be the top provider of mortgage services in a low cost in the its region and all branches Idaho, Montana, Wyoming, North Dakota, and South Dakota. Also McBride intends to offer mortgages to first time buyers and problem credit clients. The company will control its cost by having a small staff rather than large staff of brokers to sell the financing packages. Also they intends to make the customers enter their own mortgage applications online, and getting the approvals or denials electronically. (Apollo Group, 2003 ) * Concern:
McBride Financial services’ main concern is to ensure security for its customers’ financial online application services, and making sure that the online information is protected. In order not to involve into a lawsuit from clients because of identity stolen, McBride Financial will implement a kind of internal security system so every employee can access the clients’ information. McBride Financial is also concerned with physical security of the computer system, and other security issues as the company’s success is based on client’s understanding of how their personal information is safe. (Apollo Group, 2003 ) * The desired plan for McBride financial is:
* “To have a company website that can be accessed either from the in office or online”( Apollo Group, 2003 ) so the customer be able to log into it and take a look even before it can be seen by the employee. Customers will be able to access to the latest interest rate,...