Security and Loss Prevention Plan

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Security and Loss Prevention Plan
Ramona Jalba

Security and Loss Prevention
• Initial concerns and concepts relating to security: 1. Recent history; 2. General areas the program will consider; 3. Legal requirements associated with protecting guests and property; 4. Elements involved in setting up a security and loss prevention program.

Security and Loss Prevention
• Security equipment and procedures as they relate to physical security, internal control and the overall protection of guests and assets. • Protection of funds trough effective accounting control procedures ( credit procedures, computer security).

Security and Loss Prevention
• Emergency management- Case Study: -important procedures for handling emergency situations; -guidelines for maintaining a positive media presence.

Security and Loss Prevention
• 2011. New opening hotel in the urban core of a large eastern-european city, Bucharest. • Name of the hotel : “Imperial Inn”. • The concerns of a Chief Security which is responsible for the security and loss prevention inside the property’s field are increasingly high. • The new opening hotel is vulnerable to threats of physical harm or financial loss to guests from a variety of criminals. The news and media reports that the streets of the city the hotel operates in are known as being unsafe because of aggressive panhandling, muggings and automobile-related felonies.

Security and Loss Prevention
Imperial Inn

Security and Loss Prevention
• Because the hotels total in exces of 1500 rooms and cater mainly to the convention, corporate and free independent traveler markets, I know that at any given time a large number of the guests are on the streets of the city and that, additionally, because of the public nature of hotels in general, it is likely that criminals could enter the hotel properties seeking victims.

Security and Loss Prevention
• A meeting of the heads of housekeeping and engineering needs to be immediately considered. • The challenge for me is to come up with a plan to increase security for the hotel and our guests without building armed fortresses.

Security and Loss Prevention

Security and Loss Prevention
• The first task to be given to the housekeeping and engineering managers is an analysis of the potential risks. • The second is to produce a range of alternative suggestions about how those risks might be managed through the efforts of their departments and respective staffs, combined with specific recommendations for equipment and facility upgrades.

Security and Loss Prevention
• The responsibilities of the engineering department of the hotel are to maintain the hotel building, its assets, from walls, ceiling, floor fixtures therein, electrical distribution to the hotel, sewage and water systems, fire-alarm systems and safety methods, air-conditioning, heating and ventilation, elevators, kitchen and laundry equipment, sound and lighting systems and so on. • Apart from ensuring that the hotel functions smoothly, they are also entrusted to see that the shops, spas and salons within the hotel building are secure and safe of any electrical leaks and fires. • Some of the systems will be shown in the following images.

Security and Loss Prevention
Color Monitors - monitors must be selected understanding their importance in an effective CCTV security and loss prevention environment good quality monitors make it possible to observe the right level of detail in surveillance operations and review recorded video when evidence and activities and being evaluated.

Dome Cameras The mini dome has been designed to provide a simple and easy to install discrete dome that has been carefully designed to aesthetically match with many different situations. The cameras are provided with the automatic electronic shutter system allowing the cameras to compensate for changing lighting conditions. The dome cameras will be found in all public areas of the hotel.

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