Secret Recipe, a popular lifestyle cafe chain, has become a household name following its debut in 1997. Secret Recipe has successfully established in brandname in Malaysia, Singapore, Indonesia, Thailand, China, Philippines, Pakistan,Brunei and Australia by virtue of its fine quality cakes, fusion food and distinctive service. A leading and largest cafe chain in Malaysia, with Halal certification awarded by Jabatan Kemajuan Islam Malaysia (JKIM), Secret Recipe in committed to continue toad here to the standards of preparations of all food and processing plant in the restaurant in accordance to the regulatory guideline including HACCP and VHM guidelines. Customers can always enjoy in confidence from more than 20 types of fusion food, 40 cakes creations and pastries, with a flavourful range of ice cream and beverages offered in all Secret Recipe outlets. In a short period of thirteen years, Secret Recipe has experienced a rapid growth of over one hundred and fifty (150) cafes throughout the region. Secret Recipe continuously strives to surplus its own accomplishments and to be recognized as a leader in the industry. Strengths
Secret Recipe has strong term on brand building earlier on by building easy to remembered logo, corporate colour, marketing strategies, uniforms,menu layout. Interior design and customer service standards to differ than others.
The products offered at Secret Recipe are high in standard and quality, which specially crafted and tailored by the Secret Recipe. The products are also closely monitored to maintain their quality at their production plant in KlangValley and the restaurant also offers wide selections of secret recipe of homemadecakes, baked desserts, beverages, fusion foods and many others
Secret Recipe have the strength in terms of cost as well as the marketing channels. They have utilized various methods of advertising and marketing through internet,...
Please join StudyMode to read the full document