Sears Company Analysis

Table of Contents

Topic Page

1 Introduction
2 History of Organization
3 Major Competitive Pressures
4 Organizational Chart
5 Employees
6 Reporting Structure
7 Mission Statement
8 Types of Information Systems
9 Customer Relations Management (CRM)
10 Impact of Internet and World Wide Web
11 Recommendations
12 Conclusion
13 Bibliography

Introduction
Bell Mobility was chosen as our main topic of research because of its great use of information systems on a daily basis. It depends greatly on I.S because it is used for keeping records of all the information regarding customers' purchases of services, accounts receivables and many other transactions necessary to maintain a satisfactory relationship with clients.   The type of information system used is Bell uses various systems to keep up with increasing demand. Billing & for individual accounts - system used is CSM. Internet is used to process and place orders for phone a special website is designed to input orders. Intranet is used to do searches on different products and see what's new at Bell System is called Infozone. The system Live meeting 2005 is used for conferencing as well as to set up meetings for many different levels of employment.

History of Organization: Bell Canada
Alexander Graham Bell founded Bell Canada Enterprise in 1880. Alexander Graham Bell was the son of Melville Bell who was a 75% owner of the patent.   Melville and his friend, Reverend Thomas Henderson, leased pairs of wooden hand telephones for use on private lines constructed by the client from, for example, a store to a nearby warehouse or from a business to an executive's residence. Melville Bell sold the rights to National Bell Telephone Company in Boston, Massachusetts in 1879 and thus officially became one of the first regional operating companies of what was to become the Bell System.

As early as 1914, the Bell Telephone Company serviced 237,000 subscribers after granting a government monopoly on... [continues]

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