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Policy Related

Medical dependents declaration related queries

Q.Do the dependents get covered automatically in the scheme or do I need to update their details somewhere to be able to avail the benefit under this scheme? Dependents need to be declared by every employee at the website of the Third Party Administrator (Mediassist) @ www.mediassistindia.com in the beginning of the policy cycle i.e. July of every year or from your joining date, whichever is later. The benefits can be availed after this updation has happened. In case of new joinees, this declaration needs to be done within 14 days of receipt of log in ID and password from Medi Assist.

Q. Can I have my father and mother in law as dependent?
A. No you could only have one set of parents as dependents either your parents or parents in Law, there cannot be any mix and match.

Q. Can I nominate my parents in law instead of my own parents or vice versa? A. Yes this can be done if no claim has been raised/ processed for your parents then the substitution with in laws are possible. However reverse is not possible.

Q. If I like to change/ add my beneficiaries, how do I go about it? You cannot make changes/ substitute in your dependents data once declared at the beginning of policy period or after you have joined, whichever is later, except for following events: (1). In case you got married after the initial declaration of dependents and want to add your spouse also as your dependent, then you can add your spouse at medi assist site within 30 days from the date of marriage using the login ID and Password sent to you earlier or you can update through Myhcl.com  My Transactions Medical ApplicationHome page; (2). In case you get blessed with a baby after the initial declaration of dependents and want to add your baby also as your dependent, then you can add your baby at medi assist site within 60 days from the date of birth using the login ID and Password sent to you earlier or you can update...
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