Roots Industries- Industrial Visit Report

Topics: Quality management, Management, Quality management system Pages: 7 (1572 words) Published: October 30, 2011
Roots Industries India Ltd. is a leading manufacturer of HORNS in India and the 11th largest Horn Manufacturing Company in the world. Headquartered in Coimbatore - India, ROOTS has been a dominant player in the manufacture of Horns and other products like Castings and Industrial Cleaning Machines. Since its establishment in 1970, ROOTS has had a vision and commitment to produce and deliver quality products adhering to International Standards. VISION

We will stand technologically ahead of others to deliver world-class innovative products useful to our customers. We will rather lose our business than our customers' satisfaction. It is our aim that the customer should get the best value for his money.

Every member of our company will have decent living standards. We care deeply for our families, for our environment and our society. We promise to pay back in full measure to the society by way of selfless and unstinted service. MR. RAMASAMY, THE DRIVING FORCE BEHIND ROOTS' SUCCESS :

In 1970, Mr. Ramasamy promoted M/s. American Auto Service, which was taken over in 1992 by Roots Industries Private Limited, a company promoted by Mr. Ramasamy. This company entered into technical collaboration with Robert Bosch, the world leaders in auto electrical to manufacture all the range of Bosch Horns. Mr. Ramasamy had a very inquisitive and innovative temperament. This led to his having many firsts in his distinguished career. Mr. Ramasamy can very proudly claim that he is a self-made industrialist and in recognition of the same, he has been conferred theUdyog Shree Award in the year 1990. He has also been awarded the Udyog Rattan Award by the Institute of Economic Studies in the year 1991. He has been awarded Udyog Gaurav Awardby All India Organization of Entrepreneurship Confederation. He has been awarded Udyog Patra Award by the Institute of Trade and Industrial Development Delhi in the year 1992 in recognition of being a self made industrialist and also his contribution to the economic development of the country along with Bharatiya Udyog Jothi Award instituted by the Indian Institute of Entrepreneurship Development, Delhi. He has been conferred the Vikas Rattan Award and the Gem of India award.

Roots has a strong people-oriented work culture that can be seen and felt across all its member concerns. Whether they work in group or in isolation, their effort is well appreciated and achievements well rewarded. They have a sense of belonging and they revel in an environment of openness and trust. Cross-functional teams function as one seamless whole and foster the true spirit of teamwork.

Roots as a learning organization systematically trains its employees at all levels. Conducted in-house, the training programmes equip them to meet new challenges head on. Employees are encouraged to voice their feelings, ideas and opinions. There is a successful suggestion scheme in operation and best suggestions are rewarded. QUALITY POLICY:

Committed to provide world-class products and services with due concern for the environment and safety of the society. It will be achieved through total employee involvement, technology upgradation, cost reduction and continual improvement in * Quality of the products and services.

* Quality Management system.
* Compliance to QMS requirements.

Quality will reflect in everything we do and think
* Quality inbehaviour.
* Quality in governance.
* Quality in human relation.

The management has been encouraging and promoting a very informal culture, "Personal touch", sense of belonging, enabling employees to become involved and contribute to the success of the company. The top management also conscientiously inculcates values in the people. “There is no shortcuts for success.” TRAINING :

Roots believes in systematic training for employees at all levels. As a part of the...
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