Preview

Roles of manager

Good Essays
Open Document
Open Document
659 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Roles of manager
Roles of a Manager

Samhitha Kandlakunta
University of Dallas

Introduction:
The old school of management defines a manager as a person who performs the management functions of planning, organizing, coordinating, staffing and controlling. However, the role of a manager in the modern world is multifaceted and cannot be restricted strictly to the above mentioned functions. Mintzberg’s categorization of the roles of a manager under the heads of Interpersonal, Informational and Decisional provides a better understanding of what a manager does, today.

Interpersonal Role:
In this role a manager deals with people both inside and outside of the organization. Within this role are three distinct interpersonal roles, including figurehead, leader, and liaison. Going out for lunch with a supplier, attending an employee’s wedding and planning the retirement of a colleague are some examples of a manager’s role as a figurehead. A manager must represent leadership and guide his team towards achieving greater efficiency. A manager cannot force employees to be successful at their job, but he can always motivate them with fair treatment, proper incentives and adequate compensation. Conducting frequent one on one meetings with subordinates to discuss individual growth plans while ensuring that the organizational objectives are met displays an effective leader. Managers must be the conduit between customers outside the organization, other business units within the organization, employees and upper management. As a strong liaison, a manager has to connect people with resources.

Informational Role:
In this role, the manager is responsible for collecting, gathering, sharing, and interpreting information both inside and outside the organization. Ensuring that information is shared in a timely manner and is not misconstrued as it moves through different communication channels is his responsibility as a monitor. As a disseminator,



References: David A. Lax and James K. Sebenius (1986). The Manager as Negotiator. New York: The Free Press Robert N. Lussier (2015). Management Fundamentals: Concepts, Applications, & Skill Development. USA: Sage Publications Inc. http://www.managementstudyguide.com/role-of-managers-in-interpersonal-relationship.htm http://www.mindtools.com/pages/article/management-roles.htm

You May Also Find These Documents Helpful

  • Powerful Essays

    Robbins, S. P., & Coulter, M. (2012). Management (11th ed.). Upper Saddle River, NJ: Prentice Hall.…

    • 1771 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Robbins, S. P., & Coulter, M. (2012). Management (11th ed.). Upper Saddle River, NJ: Prentice Hall.…

    • 713 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Smith Design Case Analysis

    • 1949 Words
    • 8 Pages

    Lussier, R. N. (2012). Management fundamentals: Concepts, applications, skill development, 5. Springfield, MA: Springfield College.…

    • 1949 Words
    • 8 Pages
    Powerful Essays
  • Better Essays

    Robbins, S. P., DeCenzo, D. A., & Coulter, M. (2011). Fundamentals of management: essential concepts and applications (7th ed.). Upper Saddle River, NJ: Prentice Hall.…

    • 1084 Words
    • 5 Pages
    Better Essays
  • Good Essays

    In all types of businesses (big or small), managers play a key role in the efficiency, profitability, and functionality of how the business meets its goals and successes. The purpose of managers are to oversee and coordinate the work of others. As managers, it is important that ensure that the business’ greatest resource, which are its employees, are used effectively.…

    • 1106 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Robbins, S. P., & Coulter, M. (2012). Management (11th ed.). Upper Saddle River, NJ: Prentice Hall.…

    • 712 Words
    • 3 Pages
    Good Essays
  • Best Essays

    The role of an ideal manager should be a balance between the roles Mintzberg has described. This is because a manger is the commander in chief of an organisation and through this role he has contact to various interpersonal relationships. This gives his the opportunity to gain access to various sorts of information which would then enable him to put to good use by planning effective strategies, making decisions or implement in action (Waldron.M.W, Vasanthakumar.J & Arulraj.S 1997). Managerial roles accentuates reasoning and control, and it does not matter whichever direction the focus is on, the manager should always look at ways to achieve results that would make positive impact and make people continue contributing to his or her organisation.…

    • 2456 Words
    • 10 Pages
    Best Essays
  • Good Essays

    For a business to succeed there are lots of things and people required but among the most important people needed, the managers are the most essential and can make a difference between losing money and making profit. Cieślińska describes a manager as “a person who fulfills the primordial managerial functions (planning, organizing, motivating and controlling) and is the superior of given human team” (2007). There are managers at various different levels in a hierarchy, some are in top-management, others in middle-management and many more are in first-line management (Cieślińska, 2007). To discuss managers within functional areas of a business is to discuss managers in top-management positions. Although these managers’ main drive is to achieve the organization’s goals, the unique roles that these managers must take are nothing but the same within their particular functional area. These main functional areas in which top-managers work in are “Marketing, Operations Management, Finance and Human Resource Management” (Jiang, 2009). Managers are crucial to the success of a company because they make necessary decisions and take on specific managerial roles according to their position in their respective functional area.…

    • 1013 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Although theorists may define what managers should do, the reality of what they do is very different, and also difficult to estimate. They are normally driven by deadline, continual interruptions and a rush of information. Confusion over what managers should and should not do has many repercussions. If it is not known what managers should do, how can we measure success or failure of manager’s job done? How can we best develop managers? How can fairly reward?…

    • 2366 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Jones, G., & George, J. (2011). Essentials of contemporary management (4th ed.). Boston: McGraw-Hill Irwin. ISBN: 9780078137228…

    • 802 Words
    • 4 Pages
    Good Essays
  • Good Essays

    The question in most employees’ minds is “What is a manager, and what is the role of a manager?” This question is difficult to answer as there are many different factors that play into the actual role of a manager. Based on the MBA Overview Module provided in the MGT/521 class, management is the practice in which a person coordinates and oversees others work in order to ensure that organizational goals are accomplished, managers are present to ensure business success by using employees wisely to make a successful business. Based on this definition it is evident that a manager is available or should be available to provide employees with the necessary coaching or training to make employees successful. In turn if the employees are successful so is the business. There have been hundreds of thousands of articles and journals in which different studies were conducted to reflect the vital role of a manager within business, these studies can provide a deeper look into what a manager role is and how a manager can provide his or her employees with the proper tools for…

    • 1035 Words
    • 5 Pages
    Good Essays
  • Good Essays

    In addition to the overall managerial role, the manager must also assume a number of sub-roles on any given day including “figurehead, leader, liaison, monitor, disseminator, spokesperson, entrepreneur, crisis handler, resource allocator and negotiator” regardless of whether they are managing an interpersonal, informational or decisional situation. Each of these sub-roles must carry themselves and express themselves in a unique fashion and so the shape and scope of the communication must also be catered to fit each posture. The roles themselves are often entirely different and sometimes conflicting and one only needs to consider the group monitor role vs. the group leader role to understand the difference. A manager acting as a monitor may need to sit back and observe while communicating with limited verbal interaction and sometimes body language alone. A leader alternatively might be the one at the forefront of the group leading them in the discussion or taking control of the meetings direction and role assignments.…

    • 787 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Scribd Essay

    • 14658 Words
    • 59 Pages

    Upload Log In Sign Up Search Explore *Documents* Books - Fiction Books - Non-fiction Health & Medicine Brochures/Catalogs Government Docs How-To Guides/Manuals Magazines/Newspapers Recipes/ Menus School Work + all categories *Recent* *Featured* *People* Authors Students Researchers Publishers Government & Nonprofits Businesses Musicians Artists & Designers Teachers + all categories *Most Followed* *Popular* × Language: English Choose the language in which you want to experience Scribd: * English * 中文…

    • 14658 Words
    • 59 Pages
    Powerful Essays
  • Better Essays

    Team Leadership Paper

    • 1361 Words
    • 6 Pages

    Robbins, S. P., & Coulter, M. (2012). Management (11th ed.). Upper Saddle River, NJ: Prentice Hall.…

    • 1361 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    Leadership Journals

    • 3634 Words
    • 10 Pages

    Upon completion of the Mintzberg’s managerial role, I was able to understand the different facets that a Manager needs to have and also the various roles a manager must be able to fulfil daily to be considered a successful leader. The Analysis sheds more light on each of these roles and they include: the Figurehead, the Leader, the Liaison, the Monitor, the…

    • 3634 Words
    • 10 Pages
    Powerful Essays

Related Topics