Roles of Human Resource in Managing Employee Expectation for the Success of Merger
ROLES OF HUMAN RESOURCE IN MANAGING EMPLOYEE EXPECTATION INFLUENCE THE SUCCESS OF MERGER & ACQUISITION
By KASMARIZA KASSIM
A project paper submitted to Othman Yeop Abdullah Graduate School of Business Universiti Utara Malaysia in fulfilment of the Requirements for the degree of Master of Human Resource Management
1
TABLE OF CONTENT TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES ix xiii xiv
CHAPTER 1 : INTRODUCTION 1.1 1.2 1.3 1.4 1.5 1.6 Background Study Problem Statement Research Questions Research Objectives Significant of Study Definition of Terms 1.6.1 1.6.2 1.6.3 Employee’s Expectation Leadership Communication 1 2 4 5 6 7 7 7 8
2
1.6.4 1.7 1.8 1.9
Commitment
8 9 9 9
Scope of Study Assumptions Structure of the Study
CHAPTER 2 : LITERATURE REVIEW 2.1 2.2 Introduction Evaluation of Merger & Acquisition 2.2.1 2.2.2 2.2.3 2.2.4 2.3 2.4 2.5 Pre-Deal Due Diligence Integration Planning Implementation 11 11 12 13 13 14 17 18 19
Evaluation of Employee Expectations The Importance of Managing Employee Expectation Evaluation of Strategic Human Resource Management in M&A
3
2.5.1 2.5.2 2.5.3 2.6 2.7 2.8
Leadership by Human Resource Communication by Human Resource Commitment by Human Resource
21 22 24 25 26 26
Research Model/Framework Research Hypothesis Development Conclusion
CHAPTER 3 : METHODOLOGY 3.1 3.2 Introduction Research Design 3.2.1 3.2.2 3.3 3.4 3.5 Type of Study Unit of Analysis 27 27 28 28 29 30 31
Population and Sampling Procedure Data Collection Procedure The Measurement
4
3.6 3.7 3.8
Questionnaire Design Data Analysis Techniques Conclusion
32 33 35
CHAPTER 4 : FINDINGS 4.1 4.2 4.3 4.4 4.5 Introduction Overview of Collected Data Respondents’ Profile Reliability Analysis Major Findings 4.5.1 4.5.2 4.6 4.7 Pearson Correlation Coefficient Multiple Regression 36 36 36 39 40 40 42 45 45
Summary Findings Conclusion
5
CHAPTER 5 : DISCUSSION AND ANALYSIS 5.1 5.2 5.3 5.4 5.5 5.6
By KASMARIZA KASSIM
A project paper submitted to Othman Yeop Abdullah Graduate School of Business Universiti Utara Malaysia in fulfilment of the Requirements for the degree of Master of Human Resource Management
1
TABLE OF CONTENT TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES ix xiii xiv
CHAPTER 1 : INTRODUCTION 1.1 1.2 1.3 1.4 1.5 1.6 Background Study Problem Statement Research Questions Research Objectives Significant of Study Definition of Terms 1.6.1 1.6.2 1.6.3 Employee’s Expectation Leadership Communication 1 2 4 5 6 7 7 7 8
2
1.6.4 1.7 1.8 1.9
Commitment
8 9 9 9
Scope of Study Assumptions Structure of the Study
CHAPTER 2 : LITERATURE REVIEW 2.1 2.2 Introduction Evaluation of Merger & Acquisition 2.2.1 2.2.2 2.2.3 2.2.4 2.3 2.4 2.5 Pre-Deal Due Diligence Integration Planning Implementation 11 11 12 13 13 14 17 18 19
Evaluation of Employee Expectations The Importance of Managing Employee Expectation Evaluation of Strategic Human Resource Management in M&A
3
2.5.1 2.5.2 2.5.3 2.6 2.7 2.8
Leadership by Human Resource Communication by Human Resource Commitment by Human Resource
21 22 24 25 26 26
Research Model/Framework Research Hypothesis Development Conclusion
CHAPTER 3 : METHODOLOGY 3.1 3.2 Introduction Research Design 3.2.1 3.2.2 3.3 3.4 3.5 Type of Study Unit of Analysis 27 27 28 28 29 30 31
Population and Sampling Procedure Data Collection Procedure The Measurement
4
3.6 3.7 3.8
Questionnaire Design Data Analysis Techniques Conclusion
32 33 35
CHAPTER 4 : FINDINGS 4.1 4.2 4.3 4.4 4.5 Introduction Overview of Collected Data Respondents’ Profile Reliability Analysis Major Findings 4.5.1 4.5.2 4.6 4.7 Pearson Correlation Coefficient Multiple Regression 36 36 36 39 40 40 42 45 45
Summary Findings Conclusion
5
CHAPTER 5 : DISCUSSION AND ANALYSIS 5.1 5.2 5.3 5.4 5.5 5.6