MGT/420 - Managing Quality in the Supply
May 2, 2013
Role of Stakeholder Paper
In this paper I will be discussing the role of stakeholders and how implementing a quality management. I will state how these stakeholders and their specific roles will implement a quality management. After reading this chapter, I have a vast understanding of how important the stakeholders are to organizations today. It discuss in vast the important of implementing quality management is to the supply chain organization. Stakeholders are the assets in growing wealth within the business. It functions depends on the type of business and the implementation on quality management. Quality management involves flows which are process flow, information flows, material flows, and flows of funds. These flows operate effectively, efficiently, and with understanding quality. The supply chain causes us to think about quality differently and it causes us to expand our vision in internalize processes that had previously been externalized. In dealing with suppliers its upstream processes are negotiating, selecting, and improving supplier performance and the downstream processes are delivering products and services, and serving the customers. The supply chain encompasses many different functions and processes that include all the activities from the raw materials stage to the after-sales service. Employees working for the organization often view quality differently. The different functions involve creating products and services that includes design engineering, marketing, operations, cost accounting and financial management in the supply chain. The supply chain management is the concept of the value chain that includes inbound logistics, core processing, and outbound logistics. The other functions are included in the human resources, information systems and purchasing support. The primary participants of the supply chain are...