The Ritz-Carlton Hotel Company has achieved so much fame in their marketplace that they have attained what is referred to as "The Ritz Mystique." Among the grand hotels of the world, The Ritz-Carlton hotels and resorts are famous for luxury, spectacular surroundings and legendary service. They have gained this title with dedication and award-winning hotels that reflect the 100 years of tradition that stand behind them. Discovering the fascinating history of Ritz-Carlton hotels, illustrates their commitment on relentless training to improve their quality in service and their strategy. Ritz-Carlton has achieved a Gold Standard of value and philosophy by which they operate.
The Ritz-Carlton Hotel Company, L.L.C. originates with the 1983 purchase of The Ritz-Carlton, Boston by William B. Johnson, and the purchase of rights to The Ritz-Carlton name. The standards of service, dining and facilities of this Boston landmark serve as a benchmark for all Ritz-Carlton hotels and resorts worldwide. In 1927, Edward N. Wyner, a local Boston real estate developer, was asked to build a world-class hotel. Wyner agreed because he knew The Ritz-Carlton name would secure immediate success. He received permission from The Ritz-Carlton Investing Company and the Paris Ritz for use of the name and set out to create luxury in the heart of Boston. Edward Wyner died in 1961. However, the Ritz legacy endured with Charles Ritz, son of Cesar Ritz, who was an active board member of The Ritz-Carlton until his death in 1977. In 1983, Blakely sold the hotel and the rights to The Ritz-Carlton name to William B. Johnson, who established The Ritz-Carlton Hotel Company. The company has grown a collection of the finest hotels around the world since. Several of these hotels are historic landmarks, following a commitment of The Ritz-Carlton Hotel Company to preserving architecturally important buildings. One of these examples is The Ritz-Carlton, Huntington Hotel & Spa. As a famous Pasadena...
Please join StudyMode to read the full document