Service Request SR-rm-001 has been requested by COO Hugh McCauley of Riordan Manufacturing. McCauley has asked that Team D suggest specific systems changes that would improve their inventory or manufacturing processes. Riordan would like to use computer system utilization so that they may become more efficient. Our Team has been asked to create business requirements for system upgrades and improvements for either IT or IS consultants use.
During review of the Riordan Manufacturing Companies Inventory and manufacturing processes, we have found areas that are in need of improvement. We will discuss the present processes and how these can be changed to improve the efficiency.
Riordan Manufacturing currently processes the receiving of raw materials by manually entering the receipt of the materials, which could cause inaccurate information due to human error. The receipt of this material is not updated in the system until the next day, or even within the next week, which causes discrepancies to the inventory or raw material. This process could cause the unnecessary ordering of products not needed. With this new system, raw materials will be uploaded with a pre-designated number, which would allow the loading dock personnel to input the receipt of this material. The receiving dock would have a thin client/handheld computer with the information loaded on it for all of the raw material that would be received. When the material is received the employee would input the receipt and quantity. The invoice would then be scanned into the system for accounting purposes.
When looking at the inventory manufactured, the raw materials are being used and then reported to an inventory clerk who inputs this information into a system. Again, this is being done manually and may not be updated to the system for a day to a week later. This could cause inventory discrepancies such as having... [continues]
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