REVIEW OF RELATED LITERATURE
The Controller General’s Department (CGD) in Thailand has recently implemented a new government electronic transaction system to provide better and faster financial service to local administrations countrywide.
Complaints were received over delays in revenue allocation from the central government to local administrations, and the government could not trace the cause of the delay because of the number of agencies involved in and the complexity of the transaction process.
The CGD then decided to leverage the capability of Government Fiscal Management Information System (GFMIS) and developed a project called “Be Fast to Local Government” to solve the issues with hold-ups.
“Be Fast to Local Government” can accelerate the e-transaction process to allocate revenue from tax collection to local administrations nationwide. This has transformed the entire government’s e-transaction process from one-to-one transaction to one-to-multiple receivers at the same time. The new system facilitates e-transactions with all 7,853 local administrations nationwide at once, within 1.5 hours.
The new system is slated to help the Revenue Department save transaction cost per unit, and reduce administration process at all levels. More importantly, the Local Administrations can be confident of receiving the money faster, resulting in them being able to plan their expenditure more efficiently.
The “Be Fast to Local Government” project won the Thailand Public Service Awards organized by Ministry of Finance (MOF) in Thailand this year. The award is one of several annual MOF Innovation Awards to encourage agencies under the MOF to innovate to leverage its services. http://www.futuregov.asia/articles/2012/jul/17/thailand-revamps-intra-governmental-e-transaction-/
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