Review of Related Studies

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  • Topic: Travel agency, Orbitz, Computer reservations system
  • Pages : 4 (1436 words )
  • Download(s) : 667
  • Published : July 25, 2012
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Chapter II
THEORETICAL FRAMEWORK

Review of Related Studies and Literature
This chapter discusses the related studies and literature review done by the proponents. This section deals with the differences of using manual reservation and online reservation. It includes also the payment via internet. It covers related articles, views and ideas done by other researchers and developers. As a result, the proponents conducted a research on the facts related to the system that might be helpful to its development. The use of advance information technology subjected so far by the use of internet websites. The internet is an important part of most people's lives. They use it to communicate research information and conduct daily tasks. They also depend upon it for scheduling appointments and online reservation system which gives competitive advantage to other with same establishment. Based on the website ezinearticles.com, online reservation systems are the future of the self-catering holiday provider as more and more people request online booking. It is even more important as home working becomes a lifestyle choice, web based solutions are becoming more and more powerful. From the essay posted on the website www.oppapers.com, online reservation systems make customers’ lives easier. Industries such as travel and tourism, hotels, and food use online reservation systems. With travel and hotels, many benefits of this system for the travelers are easily recognized and include the improved guest services from the initial online contact, the contiguity of the reservation process. According to Andrew Jone on his article "Online Reservation Systems" on the website ezinearticles.com, online reservation system was initially developed in the 1960's to help the airlines manage their ticket transactions but later even the travel agencies started using it to simplify the processes for its clients. Today online reservation system is even accessible to consumers...
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