Review of Literature on Employ Satisfaction

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Attention: Nadeem Yousaf

Students:Noreen OrcineP12094955
Robert Ngu P11015920
Federico ColomboP12094924
Prakash Regmi P12094665
Sanjay Maharjan P12085525
Dewan Rahman P12094756
Philippe Colas P12094742

Course name: MSc. International Business and Management - 2013 Module name:Operations and Human Resource Management (Evening Class) Module Code:CORP 5041

Assignment: Group Critical Analysis Project

Theme: Key factors of employee satisfaction and its impacts to company success.

Word Count: 2917 words

Articles Reviewed:

The Impact of Age and Education on the Level of Satisfaction and Motivation Among Employees

Employee satisfaction, intrapreneurship and firm growth: a model

Job satisfaction and quality management: an empirical analysis

Job Satisfaction in Public Sector and Private Sector and Private Sector: A Comparison

The effects of commitment to corporate vision on employee satisfaction with their organization

Implementing Quality Management Practices without Sacrificing Employee Satisfaction

The relationship Between Pay satisfaction & Job Satisfaction Table of Contents
1.0 Introduction3
2.0 Stimuli of Employee Satisfactions and Impact3
2.1 Effects of Commitment to Corporate Vision on Employee Satisfaction4
2.2 Pay Satisfaction and Job Satisfaction5
2.3 Impacts of Age and Level of Education in Employee Satisfaction5
2.4 Intrapreneurship and Firm Growth as a Factor of Job Satisfaction6
2.5 Relationship between Quality Management and Job Satisfaction7
2.6 Comparison of employee satisfaction between Public and Private Sectors8
3.0 Comparison, contradiction and Evaluation9
4.0 Conclusion13
5.0 References15
APPENDIX 119

1.0 Introduction

It is widely accepted that the employees’ job satisfaction is one of the most important elements of achieving success for an organization. In today’s organization, where company leadership is transforming from traditional styles to more collaborative style (Christensen, 2009), employee satisfaction is being given due consideration based on the concept of happy people brings happy customers and growth (Blanchard, 2004). Though De Menezes (2012) found that the job satisfaction among employees have a clear and consistent connection to company's productivity, but Schein (1995) believes management has over time pondered on best practices that increases productivity and with numerous theories, espoused on the significance of people in organization, very few managers recognize employees as capital investment not as a cost to be controlled and minimized. In this paper many influencing factors of employee satisfaction will be analyzed combined with their affects to organizational success. 2.0 Stimuli of Employee Satisfactions and Impact

There are many factors that somehow intrinsically and extrinsically keep engagement in the process of employees’ job satisfaction. Herzberg’s Motivator-Hygiene theory identifies satisfiers or motivator factors as achievement, recognition, work itself, responsibility, advancement and growth, on the other hand, dissatisfiers or hygiene factors as company policy, supervision, working conditions, interpersonal relationship at work, salary and benefits, and job security (Gitman et al 2008). Moreover, according to Lavigna (2010) & De Menezes (2012) factors such as commitment to corporate vision, leadership, work life balance, training and education, participatory management and employee empowerment strongly contribute to employee satisfaction. This literature will be investigating and analyzing the factors such as age, level of education, intrapreneurship, pay satisfaction, quality management, commitment to corporate vision and aspect of public and private sectors. 2.1 Effects of Commitment to Corporate Vision on Employee Satisfaction

The mission and vision statement of a company gives a sense of purpose, values, and behavioral...
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