Resource and Capability

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Safedocs

Document Management Services

Business Report Part-B

TABLE OF CONTENTS: Page No:

1 Executive Summary 03

2 Resource Demands 04 2.1 Financial Resources 2.2 Human Resources 04 2.3 Physical Resources 05 2.3.1 Location 05 2.3.2 Technological Resources 05 2.3.3 Marketing 06 2.3.4 Infrastructure Resources 06 2.4 Intangible Resources 06 2.4.1 Brand 07 2.4.2 Reputation 07 2.4.3 Goodwill 07 2.4.4 Organizational Values 07 2.5 Value Chain Analysis 07

3 Resource Availability 09

4 Business Goals 11

5 Key Tasks 13 5.1 Customer Identification 13 5.2 Competition Advantage 14 5.3 Change in Organization 15 5.4 Branding 15

6 Risk Analysis 16 6.1 Financial Risks 16 6.2 Political Risks 17 6.3 Human Resource Risks 17 6.4 Operational Risks 17 6.5 Scale of Risk 18

7 Monitoring and Evaluation 19 7.1 Operations 19 7.2 Finance 19 7.3 Human Resource 20 7.4 Customers 20 7.5 Business Development 20 7.6 Technology 20

8 Conclusions 21
9 References 22
1 EXECUTIVE SUMMARY
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“You must be the change you wish to see in world “– Mahatma Gandhi

Safedocs is into end to end document management service and keen to deliver enhanced personalized services to its customers. This report discuss about strategic formulation process of organization. Part A of business report talks about potential documentation market in New Zealand. It depicts about micro and macro environment analysis, what are the strategic issues related to safedocs including market focus, customer identification, organization structure and competencies. The following Part B of report discusses business resource

References: [pic] (Business information demand, 2011) 2.4.3 Goodwill “The only asset which cannot be destroyed or undersell by competition is Goodwill” (Field, 1906)