Department of Management
Draft Research Proposal
Title of the Project: Impact of stress on employee productivity at the UNECA in the Library section
1.1. Background of the study1
1.2. Statement of the Problem…………………………………………………...................................................1
1.3. Objective of the study3
1.4. Research Questions4
1.5. Significance of the study4
1.6. Delimitation of the Study5
1.7. Research Design and Methodology5
1.7.1. Research Design5
1.7.2. Population and Sampling Techniques5
1.7.3. Types of data collected6
1.8. Limitation of the Study6
1.1. Background of the study
According to Han Salye, describes stress as one of the leading authorities on the concept of stress, described stress as “the rate of all wears and tears caused by life”. People get sick from stress at work and the cost associated with stress is hence significant to the employer. Stress can have various effects on the individual as well as on the organization. Organizations may be affected by absenteeism, work related accidents, turnover and impaired decision making. Stress can be both negative and positive.
Julius Michac,(1997:1) specified causes of stress as follows, poor time management, unclear job descriptions, feelings of inadequacy and insecure, inability to get things done, lack of communication, bad personal relationship, quality and complexity of tasks.
Dean (2002:38) viewed stress-related illnesses as the leading cause of productivity level at the work place. Pressure at work has led to stress which made it the number one factor causing illness. Michac (1997:3) outlined reasons for low productivity as: poor training, machine break downs, non established performance standards, lack of planning and motivation, change, poor atmosphere and environment, inadequate communication, non-identifications with company goals.
1.2. Statement of the Problem
According to (Carell, Elbert, Hatfield, Grobler, Max and van der schyf, 1996:418), Job stress was considered to be a rising concern in many organizations. High levels of stress can result in low productivity, increased absenteeism, and staff turnover and an assortment of other employee problems like alcoholism, drug abuse, hypertension and a host of cardiovascular problems. Another reason for concern over job stress is stress related worker’s compensation claims that rose dramatically.
1.3. Objective of the study
The objectives of the study are as follows;
This research is to carry out the study that how much stressed the employees of the UNECA in the Library section area, and how do their stress affect their performance in work. For this purpose the level of stress (no. of stressors) on employee and their performances under the effect of such stressors will be studied. To collect information on the impact of stress on employee productivity
1.4. Research Questions
The research questions that would guide this study are stated below; • What is the nature of stress that most employees encounter? • How does job stress impact on employees productivity • What are the factors that cause job stress?
• What strategies could be adopted by the management to deal with job stress among their workers?
1.5. Significance of the study
The focus of this study is to understand how job stress affects workers’ productivity and also to identify the factors that are responsible for job stress. With that knowledge, it may be possible to adjust these factors in order to improve the performance of the employees as well as that of the organization. The application of the findings of this study is mainly for the design and implementation of the most effective strategies for dealing with job stress in...