Request for Proposal

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Request for Proposal
ENG/221 Technical Writing Fundamental
18 August 2010

Microsoft Computer Desktop Software Training
Request for Proposals

General Information
Prestige Worldwide is preparing to upgrade its computer desktop operating systems and productivity software applications from Windows Vista to Windows 7 and Microsoft Office Professional 2010. Part of the implementation plan is to provide training for all software applications within Windows 7 and Microsoft Office Professional 2010 to all thirty employees.

Summary
Currently, Prestige Worldwide, Information Technology Division is planning to upgrade our company’s computer software to Windows 7 and Microsoft Office Professional 2010. Making training available for all thirty employees will be part of the software upgrade plan.

Prestige Worldwide desires to enter into a contracted agreement with a software training vendor for the training needs of this software upgrade project, as well as for other “as needed” software application training needs.

Recent surveys conducted by the IT Division on training topics, showed in addition to traditional classroom instruction, there was a high percent of company employees who prefer to receive their training via online methods. Survey revealed that those who preferred classroom training, preferred to receive training “on-site.” As result of company employee surveys, we will be looking toward facilitating these training needs within our organization.

Prestige Worldwide will be soliciting vendors that can facilitate both classroom instruction and online web based training. We may select multiple vendors to satisfy our training requirement providing both classroom instruction, and online web-based training.

Prestige Worldwide- Information Technology Division (IT) will award the contracted services to the vendor(s) that provide the best value for the desired methods to meet our company training needs. Prestige Worldwide will provide

on-site classroom facilities at its San Diego Ca office location, which can accommodate training from one to a group of 30 employees.

If you have any question about this proposal, please contact:

Dale Doback or Brennan Huff
Information Technology Manger
Prestige Worldwide Inc.
4545 Viewridge Ave
San Diego, Ca 92123
Office: (619)964-2938
E-Mail: Nighthawk@prestigeworldwide.com

Purpose
As part of the operating system up date to the Windows 7 and Microsoft Office 2010, upgrade. Prestige Worldwide desires to make available software training to all its company employees to assimilate to the new software functions and to maintain level of proficiency, as well as to learn all the new capabilities and features that will increase the skill set of the user of Windows 7 and Microsoft Office Professional 2010.

Prestige Worldwide is looking for training that will accomplish this objective. Among criteria and specifications are, but not limited to

* Training levels: Beginning, Intermediate, and Advance for 30 employees. * Provide assessment tool for proper course level.
* Ability to complete all required training for 30 employees within the allotted 3-week timeframe. * Core desktop software training for Microsoft Office 2010, Word, Excel, Outlook, PowerPoint, Access and Publisher * Microsoft Certified Trainers

* Onsite Instructor-led training
* Fully hosted, online web-based training
* Customized training
* Provide course materials, training aids, and related training software.

Response and Performance Expectations

Executive Summary
Provide a brief summary describing training, offerings, and methods.

Description of Organization and Qualifications
Provide a description of the business, history, and organizational structure of the
organization.

Experience on similar training engagements...
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