Request for Proposal

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Request for Proposal
Derrik Green
ENG/221
5/14/2012
Darlene Robinson

Request for Proposal
Cover Letter
Farmers Insurance Group
6220 Western Center Blvd. Suite #220
Fort Worth, TX. 76131
682-451-6555
Fax: 682-451-6556
Monday May 14, 2012
Mr. Jonathan Sands, Director
Microsoft Corporation
7555 Northwest Hwy.
Killeen, TX 76542
254-776-2551
Fax: 254-776-2552
Dear Mr. Sands:
I am submitting this RFP to you for review and a response in the form of a proposal to bring in people to help train our employee’s on how to use Microsoft Office Programs. This is in response to Farmers Insurance Group’s need to train our employee’s on how to us Microsoft Applications including Word, Excel, and Power Point. Thank you for your time and consideration of our need to acquire your technical support. We will be looking forward to your response to this RFP.

Sincerely,
Derrik Green
Director of Marketing
Table of Contents
1.0 Introduction / General Over View of (RFP) .....................……………………….5 1.1 Organizational Overview………………………………………………………….5 2.0 Discussion…………………………………………………………………………6 2.1 Course Description……………………………………………….………………..6 2.2 Requirements for the Project……………………………………………………....6 2.3.1 Introduction to Computer Operations……………………..…………………6 2.3.2 Proficiency in Microsoft Word………………………………………………7 2.3.3 Proficiency in Microsoft Excel……………………………………………….7 2.3.4 Proficiency in Microsoft Power point………………………………………..8 2.3.5 Examination and Testing………………………………………………….…8 2.3.6 Electronic Reference Library………………………………………………...8 2.3.7 User Documentation………………………………………………………….9 3.0 Proposal Submission Deadline……………………………………………………..9 3.1 Submission Instruction……………………………………………………………..9 3.2 Submit Proposal to………………………………………………………………….9 3.3 For Additional Information or Clarification Contact………………………………10 4.0 Conclusion………………………………………………………………………….10 5.0 References………………………………………………………………………….11

Introduction/General Overview of the RFP
The Proposal will be aimed at inviting trainers to submit a proposal for the opportunity to train our staff on the use of Microsoft Office through a competitive and rigorous bidding process. Bidding has proved to be the best way to get the best vendors for this form of training since it will leverage the company’s purchasing power and negotiating ability with suppliers (Porter-Roth, 2001). Farmers Insurance Group is the company requesting the proposals. The company is looking for trainers to properly train new employees on the use of Microsoft office Applications proficiently which include Word, Excel, and Power Point Applications. The training will also require some basic training on software and the computers.

Organizational Overview
For more than eight decades, Farmers has been helping Americans get back where they belong after life's unexpected events. Our story began with the simple goal of insuring the vehicles of rural farmers, but as the world changed, so did we. Our co-founder John C. Tyler once said, “The measure of our worth is not what we have done for ourselves, but what we have done for others.” Farmer’s agents, district managers and employees make up what we call the Farmers Family, and as a family we’re proud to give back to our communities. (Farmers.com)

Course Description
The course will include the basic training of employee’s and staff on the use of Microsoft office programs. Before training the employee’s will take training for the basics on computer software and hardware as well as the basics for computer operations such as hardware maintenance and software installation.

Requirements for the Project
The project is basically gong to involve the training of new consulting agents in the use of Microsoft Office Programs. The requirements for the course are divided in these units.

Introduction to Computer Operations
This section will introduce the general operations and concepts in order to make the staff proficient in the use...
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