Report on Robi

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Career Planning & Development in ROBI

Table of Contents

Acknowledgement04
Executive Summary04
Objective05
Primary Objective…………………………………………………………………...05 Report Objective……………………………………………………………….……05 Methodology05
Limitations05
Company Overview06
Mission …………………………………………………………….………………...06 Vision……………………………………………………………………………….……06 Theme………………………………………………..…………….………………...06

Major Milestones of Robi07
Statement of the Topic08
Training Programs in Robi…………………………………………………..……..08 Importance of T&D Process In Robi………………………………………..……09 Training Process In Robi10
In-House Training…………………………………………………………………..10 Foreign Training……………………………………………………………….……10 Supervision of training by ROBI HR Department............................................11 Objectives of Training Programs……………………………………………………..12 Training Plan

Trainee …………………………………………………………….………..………12 Training Needs………………………………………………………………….…...12 Training Time…………….………………………..…………….………………….12 Training Place…………….………………………..…………….………………….13 Trainer …………………………………………………………….………..………14 Trainee Evaluation……………………………………………….………..………..14

Table of Contents

Development Programs in Robi…………………………………………………..15 Importance of Development Programs………………………………….……..15 Development Process In Robi
Way of Conducting Development Process………………………………………....16 Job Rotation……………………………………………………………….………...16 Junior Board……………………………………………………………….………..16 Problems of T&D Process in Robi………………………………………...……...17 Recommendations……………………………………………………………….......18 Conclusion……………………………………………………………………….........19 Bibliography……………………………………………………………………….....20

Acknowledgement
The term paper on is prepared for Dr. Zahed Husain Sikder, the course instructor of undergraduate program, School of Business at American International University of Bangladesh (AIUB). This report is the partial requirement of HR Planning and Forecasting (BBA-00986) course during the Summer-2011 and submitted at the same semester.

Executive Summary
Telecom industry is one of the significant industries of Bangladesh. There are some very strong participants in this sector, which has made this a very competitive market. Despite the high entry costs, new companies are gradually coming into this industry. Currently there are 6 competitors in this telecom market in our country. AXIATA Group take over the ownership of AKTEL and very recently they have been reformed with new slogan, new motto and last but not the least, they have changed their brand name to ROBI from what it was earlier, AKTEL. Good quality with providing full customer satisfaction is the main mission of ROBI. As because AXIATA Group came with a new name and new mission, they have set their target customers primarily will be young generation and apart from that they will try to reach more of their existing customers with their new products and services and also they want to make huge contribution in the socio-economy of our country. So their focus is to provide refreshment to the customers in a comparatively cheaper call rates and other customer services. ROBI have some competitors for example: GrameenPhone Ltd, Bangla Link, Airtel Bangladesh, City Cell Ltd, and Tele Talk. ROBI wants to make huge impression in this industry and they will try to capture more and more market shares, so they will inform all aged people by following advertising and other sales promotion. As it has changed their name, it is little bit difficult to capture the customer’s attraction and once the customers will familiar with the product, and then it will be very easy to launch our product in its selected areas. ROBI is always trying to focus improving its products and services based on customer demand, satisfaction and preferences.

Objective
Primary Objective:
The primary...
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