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INSTITUTE OF BUSINESS MANAGEMENT

MEEZAN BANK LIMITED
ORGANIZATIONAL BEHAVIOR TERM REPORT 2013

SUBMITTED TO: DR. FAZAL KHALIDI
SUBMITTED BY:
FATIMA-TUZ-ZAHRA (14369)
MOHTASHIM SIDDIQUI (13137)
REHANA ZULFIQAR (14540)

LETTER OF ACKNOWLEDGMENT
We would like to thank our respected teacher, Dr. Fazal Khalidi, for his valuable guidance in organizational behavior practices owing to his immense expertise and related experience in the practical field.

Information provided in this report is based on the information collected through meetings with various personnel at Meezan Bank, intranet and internal procedural manual.

Here we would also like to pay our special thanks to the following persons for taking time out of their busy schedules and providing us valuable insight.

Mr. Adeel khanHEAD OF RECRUITMENT
Regards,
FATIMA-TUZ-ZAHRA (14369)
MOHTASHIM SIDDIQUI (13137)
REHANA ZULFIQAR (14540)

Contents

LETTER OF ACKNOWLEDGMENT…………………………………………………………………………………………………….1 EXECUTIVE SUMMARY……………………………………………………………………………………………………………………2 COMPANY PROFILE………………………………………………………………………………………………………………………..3 VISION MISSION CORE VALUES………………………………………………………………………………………………………3 BRAND PERSONALITY……………………………………………………………………………………………………………………..4 ORGANIZATION STRUCTURE…………………………………………………………………………………………………………..4 TOP HIERARCHY……………………………………………………………………………………………………………………………..5 ACHIEVEMENTS OF MEEZAN BANK…………………………………………………………………………………………………5 INTRODUCTION TO REPORT……………………………………………………………………………………………………………6 ORGANIZATIONAL BEHAVIOR ISSUES IN MEEZAN BANK……………………………………………………………......8 STEPS TAKEN BY HR DEPARTMENT………………………………………………………………………………………………….9 TRAINING AND DEVELOPMENT PROGRAM…………………………………………………………………………………….10 RESEARCH JOURNAL……………………………………………………………………………………………………………………….12 CONCLUSION………………………………………………………………………………………………………………………………….26 RECOMMENDATIONS……………………………………………………………………………………………………………………..28 APPENDIX……………………………………………………………………………………………………………………………………….31

EXECUTIVE SUMMARY
This report depicts an effort to explore the HR activities, the recruitment process, training and development and motivation in a company and the problems arises in it . For the purpose of this example of a real life organization i.e. Meezan Bank, has been taken and its HR activities regarding the recruitment process and training and development have been meticulously observed. The first part of the report gives a brief introduction to the company, its vision and mission statement, values, the organization structure and organization culture. In the second part, the training and development programs, techniques and strategies of Meezan Bank have been investigated which shows that the training methods and tools used by them are very much relevant and in alignment with the departmental hierarchy and structure. It also identifies the extent to which these training efforts are spread departmentwise. In conclusion, the Bank has been given some suggestions and recommendations as to how the relationship between the organizational design and skills development can be exploited to facilitate the goals and objectives that have been set for organizational effectiveness and efficiency.

Meezan Bank Limited
Meezan Bank Limited started its operations as a public listed company from January 27, 1997. It was an investment bank at that time by the name of ‘Al-Meezan Investment Bank Ltd’. However, a historic achievement took place when the State Bank of Pakistan (SBP) certified the Meezan Bank as the country’s first and only commercial bank fully dedicated to Islamic Banking in January, 2002. Right after that licensing from the SBP, Meezan Bank Limited imported the local operations of ‘Socite General’, a part of the French Bank, using the commercial banking facilities of its three branches to start the commercial Islamic Banking in Pakistan and lead the industry...
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