Topics: Bank, Commercial bank, Retail banking Pages: 10 (2179 words) Published: December 14, 2012
1. Acknowledgement

First of all I would like to bend over my head in front of ALMIGHTY ALLAH. It was HE who direct me in every stage of my life, and who bestow me with capability to accomplish the best and helped me to conquer every attempt and difficulty I faced during my journey of getting education at UMT. Then I would like to thank my teacher, Mr. Qazi Muhammad Irfan for guiding me throughout this internship. My report will remain incomplete if I do not mention the people who helped me in completing this work but honestly speaking there is an unending list of persons who helped me in completion of my education and I think it would be a great injustice on my part if I not thank full to them for provided me required information moral support and cooperation. I extremely thank full to all those people who helped me to complete my report as it is compulsory part of the Batchler Business Administration because perhaps I would not be able to write such a report without their help and cooperation. Especially I am very thankful to the Bank Manager of NBP Mr. Muhammad Aleyas Dar who organized my internship program and he organized it in such a way that sufficient time was given to each department according to its importance. Besides I appreciate the staff of Town Ship branch Lahore of NBP, which provided me with all the information I needed. Finally, I am very thankful to my family and my sweet friends for their prayers, love and encouragement and their faith in my abilities. The completion of my work is the result of their co-operation and moral support. Without their co-operation and support, a project like this is difficult at best.

2. Table of Contents

3.Executive Summary3
4.Body of Report4
4.1 Organization (Introduction)4
4.2 Products and Services5
4.3 Company Profile9
4.4 Organogram9
4.5 Major departments10
4.6 Learning / Internship Experience10
7.Bibliography / References11

3. Executive Summary

This report is about my internship program with NATIONAL BANK OF PAKISTAN. In this comprehensive report, I have discussed about every major aspect of the bank, which I observed and perceived during my internship program. In this report you will find the detail about the bank right from its incorporation to the current position. Along with it, the processes, policies and procedures of the bank are also discussed in detail.

As the main purpose of internship is to learn by working in practical environment and to apply the knowledge acquired during the studies in a real world scenario in order to tackle the problems using the knowledge and skill learned during the academic process.

In this report the detailed analysis of the organization has been done and the financial, technical, managerial and strategic aspects have been evaluated to analyze the current position of the organization.

This report also contains my perceptions about the employee’s satisfaction, motivation level and the working environment of the organization.

4. Body of Report

4.1 Organization (Introduction)

National Bank of Pakistan is the largest commercial bank operating in Pakistan. It has redefined its role and has moved from a public sector organization into a modern commercial bank. While it continues to act as trustee of public funds and as the agent to the State Bank of Pakistan (in places where SBP does not have a presence) it has diversified its business portfolio and is today a major lead player in the debt equity market, corporate investment banking, retail and consumer banking, agricultural financing, treasury services and is showing growing interest in promoting and developing the country's small and medium enterprises and at the same time fulfilling its social responsibilities, NBP headquarters in Karachi, Pakistan...
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