Page 1 of 18

Relationship Between Inventory Control System and Customer Services

Continues for 17 more pages »
Read full document

Relationship Between Inventory Control System and Customer Services

  • By
  • October 2012
  • 4666 Words
  • 3 Views
Page 1 of 18
TABLE OF CONTENT
Abstract………………………………………….,…2 CHAPTER ONE
1.1 Background of the problem…………………...2

1.2 Statement of the problem………………………….3 1.2 Research questions……………………………4
1.3 Purposes of the study………………………….4

1.4 Significance of the study……………………………4 1.4 Significance of the study……………………………4 CHAPTER 2
2.1 Definition of terms…………………………………..5 2.2 Cost of stock…………………………………….6 2.3 Purposes of Inventory………………………….8
CHAPTER 3
Research methodology……………………………..9
CHAPTER 4
Research findings…………………………………..9
CHAPTER 5
Conclusion and recommendation……………….10
REFFERENCES………………………………….10

Abstract

This paper aim to examine the relationship between inventory control system and customer service. The case study will be the wild life conservation society, Southern highland conservation programme in Mbeya city. In this case wild life conservation staff will be referred to customer who will need to get supplies for the operation and field work from the office. The duty to insure supplies are available all the time they are needed fall under the project procurement officer

Most of the supplies needed consist of stationeries, cartridges, Computers and its accessories, field equipments and tools. It is important that these are obtained on time when needed by staff at the same time the procurement officer should observe the budget and avoid tying a lot of money in stock.

Managing stock effectively is important for any business, because without enough stock, production and services will slow down

CHAPTER ONE
INTRODUCTION

1.1 Background of the study
The Wildlife Conservation Society (WCS) is an international conservation NGO that has been working in Tanzania since 1956.Currently WCS has four landscape projects in Tanzania. Among these is the Southern Highlands Conservation Programme (SHCP), based in Mbeya town and was established in 2000. The goal of SHCP is to conserve key upland species of flora and founa across the Southern highlands of...