Relation Between Leadership Style & Employee Satisfaction

Topics: Leadership, Situational leadership theory, Management Pages: 17 (4692 words) Published: April 16, 2013
SL nosubjectpage
01Executive summary1
03Role of Leadership in Achieving Organizational Objective3-4 04Leadership Theories4-18
05Leadership Environment in Bangladesh:18-19
07Key Finding22-25

Executive Summary

Leadership is an important aspect of managing. In this term paper, we studied relation between leadership style and employee satisfaction of a reputed bank in Bangladesh which is Brac Bank Limited.

We used questionnaires system, indirect oral interview and mailed questionnaires as the method of collecting data. On the basis of the data, we draw an conclusion.

We found that there is no such relationship between leadership style and employee satisfaction. Though some kind of autocratic leadership is maintained here, employees are satisfied to their organization and superiors (May be for the salary paid, promotion opportunities, job security, benefits, career opportunity and status).

We recommended that the Bank should change their pattern of leadership and give more emphasize on democratic or participative leadership. They should not only increase the participation of employees in decision making but also the delegation of authority should be distributed to make the employees more satisfied. Employees satisfaction will make them more dedicated, royal, efficient and disciplined. As a result, the company will prosper day by day.


In these recent years, it can be observed that there is more emphasis on leadership styles applied in various organization/company for achieving the desired goal. So leadership is an important part of management. The essence of leadership is followership. In other words , it is the willingness of people to follow that makes a person a leader. Moreover , people tends to follow those whom they see as providing a means of achieving their own desires, wants and needs. Researchers have researched and created various approaches to leadership.

According to Weihrich & Koontz,
“the art or process of influencing people so that they will strive willingly and enthusiastically toward the achievement of group goals”.

According to Griffin,
“leadership is the process of influencing and supporting others to work enthusiastically toward achieving goal”.

So we can say that leadership can be defined as a process of influencing others and facilitating collective efforts in achieving the shared objectives. Objectives of the study
The aim of this study is to investigate the relationship between leadership styles and employee satisfaction in a reputed bank BRAC BANK . Besides, we also would like to understand how these leadership style related to employee satisfaction. The main questions need to be addressed in this paper are: 1. What type of leadership style applied at this institution? 2. Is there any significant relationship between leadership style and employee satisfaction?

Significance of the study
This study will benefit institution (e.g. Banks & others) in terms of improvement in many areas such as the top management leadership & the staff behavior. By conducting this survey, this institution could improve its performance.

By understanding the type of leadership and organizational culture applied, appropriate action could be taken to improve the employee satisfaction. Employees are important assets of an organization which will lead the organization towards excellence. Scope and limitation

1. As financial organizations banks maintain confidentiality of their valuable data. As a result the study mostly depended on official files and annual reports. 2. Since leadership has many variables within it, we focus each variable with one element in it. 3. For type of leadership, we focus on what type of leadership applying, whether it is a task oriented...
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