Reflective Journal

Topics: Problem solving, Learning, Creative problem solving Pages: 9 (2994 words) Published: March 25, 2013
Summary Reflective Overview

The first reflective learning journal I worte has bad achievement, since I was confused to write it with no direction and also I did not ask for help.However,the significant point is that I have learnt a lot from the first journal,not only knowing the structure of journal, but I also learn how to assess and improve my personal skills and interpersonal skills. From now on,I pay attention to the second reflective journal from week 4 to week7.I think I will obtain a lot of useful knowledge after following the pedagogical approach. The Flashback of learning during the course

Week 4
To assess where the level of competency in problem solving ,creativity and managing conflict lay I drafted a questionnaire which comprised of, filling in the scores of the skill assessment from the chapter 3and 7 of Developing Management Skills ( David A.Whetten & Kim S.Cameron 2011). This data was compiled in the textbook for easy reference. Rather than making all of my conclusions based on empirical data I also used my observations from performance. Having reviewed the data from the textbook of my questionnaire and realising I am lack of competency in problem solving and managing conflict,but have good creativity. Learn

When I studied in the fourth week, I found the lecture always discussed the cases which we should read before, we had to solve problems from the cases and reflected on our experiences. It looked the students work in collaborative groups to solve open-ended problems. The role of the lecture was extremely like a facilitator. We have to collaborate and take responsibility for the group. We have to organize the learning process by ourselves and create a solution together.According to managing creativity and conflict in projects, I learnt new to me there were two types of problem solving-analytical and creative problem solving and four steps of problem solving- define the problem, generate alternative solutions, evaluate and select an alternative, implement and follow up on the solution( David A.Whetten & Kim S.Cameron 2011).I think it is benefits to assist me in solving problems reasoningly and effectively, rather than facing are complicated, multifaceted and ambiguous. Moving to the theory of conceptual blocks inhibit creative problem solving, I am confused that complacency includes noninquisitiveness. I realize that I do not ask questions while solving problems since I lose confidence to look for answers without complacency. Moving to interpersonal conflict, the one of major reasons is creative problem solving. During the class, the lecture supported conflict, however, I did not totally agree this point. For example, if group members face conflict and cannot manage well, the results will break the relationships, leading to negative influence on their performance. On the other hand, I also learnt several sources of conflict, such as personal differences, informational deficiencies, role incompatibility and environmental stress, which I have experienced or have seen in the society. Sometimes, I chose to avoid the conflict. Actually, it was good and bad behaviors regarded to different kinds of people when I managed the conflict. I seldom picked other ways, such as forcing, compromising, accommodating and collaborating. Analyse

I noticed that integrating and accommodating were two main strategies for managing interpersonal conflict employed by our team members. While this looked like as a kind of strength than some teams, whereas it was a weakness in our case. Rather than dealing with our problems and differences out in the open, we avoided open conflict and defused situations as they arose. When defining a problem,my insight seemed too narrow and seldom catched the major step. I noticed Irish students were confident and creative to solve problems when we discussed about assignments. They avoided the conceptual blocks of creative problem solving to achieve better...
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