Reflection Journal

Topics: Management, Motivation, Organizational culture Pages: 10 (3689 words) Published: February 28, 2013
Reflective Journal
Date| Activity| Reflection|
10/12/2012| Unit 1: Introduction To Organisational Behaviour| This is the first time I have had the opportunity to study this subject. Being a science student, I have a very basic understanding on the different aspects of Organisational behaviour. I am interested in learning the different theories, concepts and practises that are a part of this course and relating the same with experiences I have had in the past at my previous workplace. This course would also benefit me at my future workplace by honing my job-related and inter-personal skills.Management is an art of getting things done through and with the people in formally organized groups. The five major functions of management are planning, organising, staffing, directing and controlling. Planning refers to the process of setting goals and how best to achieve them, organising refers to evenly distributing resources so that the plans can be carried out successfully, Staffing pertains to recruitment, selection, development and compensation of subordinates aiming to place right people in the right job, directing refers to the process in which the managers instruct, guide and oversee the performance of the workers to achieve predetermined goals and controlling refers to the process of regulating organisational activities so that actual performance conforms to expected organisational standards and goals. Organisational behaviour can be assessed at three major levels - At the individual level, of analysis, At the group level and At the organization level. Even though the basic skills required for a manager are networking skills, traditional management skills, HRM skills and communication skills, the focused skillset is different for different management levels.There are five basic trends in managing contemporary organisations. Globalization refers to the company’s desire to be a part of the global market. Changing workforce implies increased diversity among the working population, primarily more women being part of it. Employment relationship refers to the flexibility and ease of work schedule and culture. Information technology refers to the increased ease with which employees interact and how organisations are configured. Values and ethics refer to important long-lasting beliefs and moral principles for the benefit of the company. Based on these trends, there are many challenges and opportunities for organisational behaviour.An organisation’s Intellectual capital is of three types – human capital, structural capital and relationship capital.The process of knowledge management can be broadly classified into acquisition (learning and experimenting), sharing (communicating) and use (application). In my last workplace, My organisation overcame many challenges related to various aspects of organisational behaviour. Emphasizing on the final result, they allowed the employees to have a flexible work schedule and/or to work from home. This made it very convenient for the employee. We also used trends in Information Technology and scheduled a Video call between a particular project team and our most potential clients once a month. This improved communication and strengthened our relationship with the client.My previous company had its major clientele in the US but it made a lot of attempts to go global. They were trying to pursue projects in the Middle East, UK, Australia, Canada, Singapore, and India and succeeded establishing a clientele in the Middle East. This was an advantage for the employees as it gave us opportunities to experience the work culture in different markets.| 11/12/2012| Unit 2:Individual Behavior, Personality, and Values| There are various factors that influenced my behaviour at my workplace. I can particularly relate to the MARS model in this instance. Positive and negative (that I would look at from a positive angle) motivation from others throughout the tenure of my work has help me become more...
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