Recruitment Process at Dhaka Bank

Topics: Human resource management, Bank, Human resources Pages: 45 (9011 words) Published: May 8, 2013


Letter of Transmittal

15th March 2012

Dr. Faruq Ahmed


Dept. of Management Studies

University of Dhaka.

Subject: Submission of Internship Report.


With due respect, I would like to inform you that, I am a student of Dept. of Management Studies, University of Dhaka. It is an absolute pleasure for me to submit the internship report titled ‘Human Resource Management Practices in Dhaka Bank Limited’ as a significant part of my B.B.A Program. I have tried my level best to make an effective report. This report is focuses on both theoretical and practical knowledge.

Within the title limit I have made this report as comprehensive as possible. But there may be some mistakes due to various limitations. So I beg your kind consideration in this regard. I will be encouraged if you kindly receive my report. If you need any further assistance in interpreting the analysis, I will be happy to clarify you.

Sincerely yours,


Roll No. -, Sec. –

Dept. of Management Studies

University of Dhaka


Being the student of Bachelor of Business Administration from University of Dhaka, would like to declare that the Internship Report on ‘ Human Resource Management Practices in Dhaka Bank Limited ‘ is the reflection of my practical knowledge and experience of working there. This report has not been submitted to my Institute earlier for fulfillment of the requirement of a course of study.



Roll no.

Sec. B, th Batch

Dept. of Management Studies

University of Dhaka.


Banking is one the most sensitive businesses all over the world. Banks play very important role in the economy of a country and Bangladesh is no exception. Banks are custodian to the assets of the general masses. Dhaka Bank limited is a listed Commercial Bank having the aim of serving the community. Being a service oriented organization it always seeks to attain customer satisfaction. Customers are the most important element of this organization. So it is needless to say the importance of management of the banking. Banking is carried out by bankers who are the human resource of this organization. Each and every organization has two types of resources which include both human and non-human resources. Human resources operate and manage the non-human resources so it is much more important to manage the human resources of a service type organization.

The policies and practices involved in carrying out the ‘people’ or human resource aspects of a management position including recruiting, screening, training, rewarding and appraising are defined as Human Resource Management. The activities of human resource management are carried out by the Human Resource Division of Dhaka Bank Limited. All other Divisions are clients to HRD because it provides various services to those divisions. So it is too much important to analyze the human resource practice of HRD. By recognizing the importance of the matter, this report is prepared on the ‘Human Resource Management Practice at Dhaka Bank Limited’. Although it is on the basis of HR Practice, it includes basic information about the organization. Realizing the significance of HR Practice this report is dealt with basically the ‘Recruitment and Selection Process, Training and Development Program and Performance Appraisal’ of Dhaka Bank Limited.

This report is divided into five chapters. First chapter contains the introductory part of this report which includes background of the topic, significance and rationale of the topic, objectives and limitations of this report.

Second chapter deals with methodology which includes the sources of data, population size, sample size, sampling technique, data analysis and tools used to prepare the report. The whole process of preparing the report is presented here.

Third chapter includes the organizational profile. It is about the organization...
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