Dr. Ashok Nagar
Ms. Poonam Jain
This paper sets out to explore the development of Human Resource Management (HRM) in the Bank. It briefly discusses the literature on management strategy and employee relations, and the rise of Human Resource Management. An overview of employee relations in banking is given to set the scene for the developments in the Bank.
HRM is not a once and for all matter of selecting an 'appropriate fit' from a 'menu' of HR strategies. It is more a continual process of shifting priorities and policies as the organization adjusts to the stormy waves of the market environment. Like a ship setting a course, but adapting to the weather, organizations have to continually adjust to changing conditions.
HR IN BANKING:
I know very well that the bankers are increasingly aware of the importance of technology for their operations, and if I may add, survival. Banks are adopting and adapting to technological tools to further their businesses. This new technology is transforming the skill structure in banking.
These new and enhanced skills would require new knowledge and behavioral adjustments in respect of existing human resources. How should an HR Manager in a bank respond to this fast-changing scenario? In this context, the training system will emerge as an important tool of intervention. The training system in the banking industry has a strong structural base. However, in the past, the training activities have been more ritualistic due to absence of a strategic link between training and human resources development. Today, it is important that the training function is made an effective organizational intervention by establishing a clear policy of training and development within the framework of total human resource development. The training establishments need to be actively involved in the total training process starting from the identification of training... [continues]
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