COURSE CODE: MGM4148
CREDIT: 4 (3+1)
LEARNING HOURS: 160 hours per semester
PENSYARAH: DR. AZMAWANI ABD RAHMAN
03-89467674 (Room: Department Head, Department of Management and Marketing) LEARNING
OUTCOMES:Students are able to:
1.define the meaning of operations and explain how operations interface with other function of organizations
2.elaborate various emerging issues and problems in operations management for manufacturing and service organization
3.apply the methods, tools, and techniques often used in operations function
4.illustrate the usage of recent technology that directly influence operations management
This course includes the strategic role of production operations management and how it interfaces with other functions of the organizations; the role and functions of operations manager is discussed in detail and problems and issues faced by him will also be highlighted; proven principles of operations to solve related problems and issues will be illustrated.
(Kursus ini meliputi peranan strategi pengurusan operasi dan bagaimana ianya bertindakbalas dengan fungsi-fungsi organisasi yang lain; peranan dan fungsi seorang pengurus operasi akan dibincangkan dengan terperinci dan masalah serta isu-isu yang dihadapinya juga akan ditekankan; prinsip operasi yang terbukti untuk mengatasi masalah-masalah tersebut akan ditunjukkan.)
| COURSE CONTENT : | |CONTACT HOURS | | | | | |1. |Introduction |3 | | |- Introduction to Operations Management | | | |- Evolution of Operations Management | | | |- Understanding competitive advantage | | | |- Manufacturing and service Operations | | |2. |Operations Strategy |3 | | |- Operations as a competitive weapons | | | |- The role of operations in corporate and business strategy | | |3. |Qualiti Management |6 | | |- Definition of quality management | | | |- Concept of continuous improvement | | | |- Statistic in quality control | | |4. |Process |6 | |...