Ramada Hotel N Code of Ethics

Topics: Ethics, Business ethics, Hotel Pages: 8 (1757 words) Published: April 19, 2013

Report on code of ethics in Ramada Hotel Multan

Submitted to: Sir Mubashir Durani

Submitted by: Sidra Akram

Roll number: BE-10-968

Subject: Business Ethics

BBA (hons) Evening

Institute of Management Sciences

B.Z.U Multan.



1: Code of Ethics

2: Ramada Hotel Multan Pakistan:

2.1: Introduction:

2.2: Why Code Of Ethics Is Important In Hospitality Industry?

2.3: Code of Ethics in Ramada

2.3.1 Code of Ethics regarding food serving

2.3.2 Responsibility for Compliance with the Code of Conduct

2.3.3 Dress code ethics

2.3.4 Serving of Food n beverages

2.3.5 Health and Safety

2.3.6 Equal Opportunities

2.3.7 Healthy working Environment

2.3.8 Harassment

2.3.9 Conflicts of Interest

2.3.10 Relationships with Business Partners

2.3.11 Competition

2.3.12 Property, Assets and Resources

2.3.13 Insider Information

2.3.14 Legal Compliance

2.3.15 Disclosure Procedures

2.3.16 privacy policy n security for customer

2.3.17 Check in n Check out policy

2.3.18 ethical code for recruitment:

2.3.19 pet policy

4: conclusion


Ethics is a set of moral values which measures the difference between right and wrong; it depends on the value system of the individual and may vary with each different individual. strong ethics and good business should go together naturally.


2.1: Introduction:

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Located in the heart of Multan City, Ramada Multan hotel near Shrine of Bahauddin Zakariya is just minutes from popular area attractions and major businesses. Centrally located making the hotel the ideal spot for business and leisure travelers alike. It is only five star hotel in southern Punjab. Buzz 76, Café Whispers and Shang Palace serve everything from buffet-style dishes to Chinese food in welcoming settings. Greet the morning with a smile over free continental breakfast, and catch up on the news with free daily newspaper. Before guest head out for the day, go for a refreshing swim in their outdoor pool and work up a sweat in fitness room. Stay connected to home or the office right from air-conditioned room with high-speed Internet access. Hotel offers guest laundry services and express checkout. Handicapped-accessible rooms, non-smoking rooms and presidential suites are available at hotel in Multan, Pakistan

2.2: Why Code Of Ethics Is Important In Hospitality Industry?

Ethics and morals are an important part of hospitality industry which should be present in every sphere of the industry. Starting from the food items in the menu to hiring right people for the organization, ethics is an important issue in hospitality management. Most of the corporate organizations and business have their own code of ethics made by the legal experts so that the employees can use it in their work. In the hospitality industry, all the managers of the different departments take decisions instantly without knowing the impact of the decision on the industry. Therefore, it’s the code of ethics which helps the managers to take decisions which would work for the growth of the industry.

2.3: Code of Ethics in Ramada

2.3.1 Code of Ethics regarding food serving

Always fresh food will be serve n ethics of serving will be follow Food should be serving from left n remove from right
Table should be according to code.
Serving of food should be with in 30 minutes n water within 5 minutes.

2.3.2 Responsibility for Compliance with the Code of Conduct

All directors, officers and employees are responsible for abiding by Code of Conduct. This includes responsibility for the failure to exercise proper supervision and the...
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